Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
 

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration


 

Project Context and Scope

Under the overall supervision of the Chief of Mission (CoM) in direct supervision of the LMSI (Labour Mobility and Social Inclusion) Programme Coordinator and, in collaboration with relevant units in IOM Poland, the successful candidate will be responsible for development and implementation of the social campaign aimed at promoting positive social relations between migrants/refugees and other local community members and reliable knowledge about migration and refugees in Poland.

The social-information campaign will be implemented between May and 20 December 2026 to address the growing risk of misinformation and xenophobia. The campaign will highlight the contributions of migrants/refugees to Polish society, promote accurate information about displacement, and counter disinformation that fuels prejudice or discrimination. The campaign will consist of both communication in media, including social media, as well as local multi-stakeholders initiatives promoting meaningful social relations and migrants/refugees' contribution to local communities. In addition, within the campaign a multisectoral coalition aiming at promoting positive and evidence-based narrative on migrants/refugees and migration will be established to strengthen the impact of the campaign. The campaign will be designed and implemented in a participatory way engaging national and local authorities, Ukraine diaspora organizations and other relevant NGOs, academia, media, religious institutions, and other relevant stakeholders, who will be invited to the coalition. 


 
Organizational Department / Unit to which the Consultant is contributing

LMSI Unit, IOM Poland 

Responsibilities

Tasks to be performed under this contract

  • To conduct analysis and prepare reports on available sources and data on social perception of migration and migrants in Poland, narrative on migrants and migration;

  • To conduct media monitoring regarding narrative on migrants and migration;

  • To identify the key stakeholders which could be engaged to increase the impact of the campaign;

  • To support with the Terms of Reference development for the social campaign implementation by the service provider;

  • To support IOM during the competitive process to select the best offer for implementation of the campaign;

  • In collaboration with the selected service provider and key stakeholders to design a culturally sensitive, inclusive campaign strategy aligned with the project objectives including key messages, slogans, and branding for the social campaign;

  • In collaboration with a selected service provider to work on developing of high-quality campaign materials (e.g., videos, social media posts, posters, articles) including storytelling elements to highlight migrant success stories and contributions;

  • On a regular basis to monitor and review the service provider’s work, offering constructive feedback and expert guidance to ensure high-quality implementation, effectiveness, cultural relevance and achieving campaign objectives;

  • To support the service provider in addressing challenges, refining approaches, and leveraging additional resources to optimize campaign outcomes, identifying the effective channels and strategies for positive narrative building;

  • To collaborate and maintain active communication with public institutions,  host community members, local authorities, private sector, media and others  for the social campaign design and implementation to ensure effective coordination, improved outcomes, and continuous feedback; 

  • To organize local events promoting meaningful social relations which will be part of the social campaign in collaboration with local authorities, academia, media, NGOs, migrant diaspora and other relevant actors;

  • To develop together with the service provider campaign evaluation strategy and tools;

  • To draft correspondence, prepare and update reports, briefing notes, graphics, and other forms of documentation related to social campaign implementation and LMSI activities;

  • All abovementioned tasks must be implemented in accordance with the final approved project application;

    Performance indicators for the evaluation of results

  • Analysis of social perceptions, migration narratives, and relevant data is conducted
  • Media monitoring is carried out systematically, and emerging trends, risks, and misinformation are identified and addressed
  • Key stakeholders across sectors are identified, mapped, and engaged to strengthen campaign impact and outreach
  • A culturally sensitive, inclusive, and evidence-based campaign strategy, including key messages and branding, is developed and aligned with project objectives
  • High-quality, engaging campaign materials incorporating storytelling and positive narratives on migration are developed in collaboration with the service provider
  • Campaign implementation is continuously monitored and guided, and feedback is provided to ensure quality, relevance, and effectiveness
  • Coordination, communication, and local engagement activities, including events and partnerships, are maintained to support positive social relations and campaign visibility.

Qualifications

Required Qualifications and Experience

Education

  • Bachelor’s or Master’s degree in fields such as communications, PR, social sciences, migration studies, international relations, or a related discipline with relevant work experience in social campaign design and implementation, with a focus on migration, social inclusion, or diversity-related initiatives.  

Experience

  • Extensive experience in social and information campaigns development and implementation; 
  • Previous working experience in PR and communication will be in assets; 
  • Experience in develop the content for informational/promotional materials in the area of  socio-economic integration support for migrants will be an advantage;
  • Experience in liaising with governmental authorities, national/international; institutions, private sector, local societies and non-governmental organizations;  
  • Knowledge of migrants' perceptions by the society, social integration; general knowledge on migration to Poland and situation of migrants in Poland

Skills

  • Excellent knowledge on the processes related social perceptions and attitudes and their change
  • Familiarity with relevant methodologies and tools applicable in the social-information campaigns aiming at changing social perceptions and social attitudes;
  • Strong analytical and reporting skills to track campaign progress, analyze data, and present results 
  • Very good communication and interpersonal skills;
  • Ability to provide information in clear and consistent way;
  • Excellent organizational skills and ability to work well under pressure and keep deadlines;
  • Ability to work individually with minimal supervision and in multicultural team;
  • Good level of computer literacy;
  • Strong work ethics and commitment to humanitarian principles; 

Languages

Fluency in Polish/English, knowledge of Ukrainian/Russian will be as an advantage. 

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
  3. IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
  4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
  5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  6. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
  7. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Consultancy (Up to 11 months)
Initial Contract Duration: 7 months
Org Type: Country Office
Vacancy Type: Consultancy
Recruiting Type: Consultant
Grade: UG
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No
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