The Digital Impact Manager - Digital Transformation Strategy Coordinator (Dx Coordinator) will coordinate, track, and accelerate delivery of the Digital Transformation Strategy. Providing technical support to transformation owners on planning and implementation. The role ensures coherent governance, streamlined project execution, portfolio visibility, and alignment across divisions, regions, and country offices. Reporting to the Chief of Operations, the role is responsible for coordinating and driving the implementation of the DX Strategy in alignment with UNICEF’s strategic goals, ensuring coherent execution across all transformation areas. The post supports the development and monitoring of impact metrics aligned with UNICEF’s Integrated Results and Accountability Frameworks, tracks progress, risks, dependencies, KPIs, and orchestrates DX action plans. It also promotes organization-wide ownership of the DX Strategy by engaging divisions, regional and country offices, and enables strong cross‑organizational collaboration. The role also supports clear, consistent articulation of the Digital Transformation Strategy to internal and external stakeholders, translating complex digital and AI‑related concepts into actionable guidance for leadership, divisions, and partners.
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, the right to Digital opportunities
Digital Impact Division (DID) is at the heart of reshaping how UNICEF delivers lasting results for children. We are committed to harnessing the full potential of emerging digital technologies to advance UNICEF’s mission.
DID works in close collaboration with regional Digital Impact teams and colleagues across headquarters divisions, regions, and country offices to leverage technologies and capabilities that accelerate progress on UNICEF’s goals, strengthen community resilience, and expand access to essential digital services and information.
Our mission is to enhance UNICEF’s global digital impact by promoting equitable access to information and services, empowering communities to create lasting, positive change for children, and foster a more inclusive, interconnected, and sustainable world for every child, everywhere.
The Strategic Enablers pillar is a core element of UNICEF’s Digital Impact Strategy 2026–2029, acting as the structural backbone of the division. This pillar brings together key enablers—People & Culture, Communications, Operations and Artificial Intelligence — to create an integrated ecosystem for sustainable digital impact. Together, these enablers anticipate trends, foster innovation, and ensure UNICEF can deliver inclusive, future-ready digital solutions that advance child rights globally.
The DID Operations Team is responsible for the coordination and monitoring of the implementation of Dx Strategy.
UNICEF’s Digital Transformation Strategy (DX Strategy) (2026–2030) establishes a multiyear roadmap for transforming how the organization uses digital capabilities to advance its mission for children. The Digital Impact Division (DID) leads this transformation across UNICEF HQ, in active and direct collaboration with Global Programme Division (GPD)/Center of Excellence (COEs), Offices of Emergency Programme (EMOPS), Division of Global Communication and Advocacy (DGCA), Office of Strategy and Evidence (OSE), Supply Division (SD), Office of Internal Audit and Investigations (OIAI), Global Shared Services Cetner (GSSC), Private Fundraising and Partnerships( PFP), Regional Offices, and over 130 Country Offices. The Chief of DID Operations acts as the Secretariat for the Dx Board.
The DX Board Secretariat plays a central role in coordinating the implementation of seven Transformation Areas (1. Strategy with organization-wide ownership 2. Strong governance and monitoring 3. Global leadership, local capabilities 4. Future resilient systems and technologies 5. Digital enabling systems strengthening at scale 6. External recognition as a leader in digital for children 7. Meaningful engagement of children and communities), supporting the DX Board, strengthening governance, accelerating delivery, and ensuring accountability for digital initiatives across the organization.
How can you make a difference?
The Digital Impact Manager - Digital Transformation Strategy Coordinator (Dx Coordinator) will coordinate, track, and accelerate delivery of the Digital Transformation Strategy. The Dx Coordinator provides technical support to transformation owners on planning and implementation. The role ensures coherent governance, streamlined project execution, portfolio visibility, and alignment across divisions, regions, and country offices.
Reporting to the Chief of Operations, the role is responsible for coordinating and driving the implementation of the DX Strategy in alignment with UNICEF’s strategic goals, ensuring coherent execution across all transformation areas. The post supports the development and monitoring of impact metrics aligned with UNICEF’s Integrated Results and Accountability Frameworks, tracks progress, risks, dependencies, KPIs, and orchestrates DX action plans. It also promotes organization-wide ownership of the DX Strategy by engaging divisions, regional and country offices, and enables strong cross‑organizational collaboration.
The role also supports clear, consistent articulation of the Digital Transformation Strategy to internal and external stakeholders, translating complex digital and AI‑related concepts into actionable guidance for leadership, divisions, and partners.
Key functions, accountabilities and related duties/tasks:
- Support DX Strategy Coordination Across UNICEF
- Implementation of Digital Transformation Strategy Transformations 1 and 2 and UNICEF’s positioning of digital as an accelerator for the delivery of the Strategic Plan 2026–2029
- Strengthen Governance, Reporting & Benefits Realization
- Drive Organizational Change & Cross Division Collaboration Support change management strategies, communication plans, and adoption activities.
If you would like to know more about this position, please review the complete Job Description here: 
JD - Digital Impact Manager_P4.pdf
To qualify as a champion for every child you will have…
Minimum requirements:
- Education: Advanced university degree in Digital Transformation, IT Management, Public Administration, International Development, Business, Social policy, Organizational studies, or related field.
- Work Experience: Minimum 8 years of experience in large scale digital transformation, portfolio/program management, PMO governance, or organizational change.
- Demonstrated experience leading governance, project management, or enterprise level coordination functions preferred level coordination functions.
- Experience working with cross-functional organizations and teams.
- Experience designing governance frameworks and complex workflows required.
- Skills: Digital Transformation, Governance and planning, Change management, Collaboration, Communication.
- Language Requirements: Fluency in English is required.
Desirables:
- Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
- Experience supporting senior leadership engagement, strategic reporting, or organization-wide change communications in complex international organizations is an asset.
- Experience in UNICEF, the UN or large international organizations preferred.
- Data, analytics, and KPI design experience strongly preferred.
- Relevant experience supporting senior leadership engagement, strategic reporting, or organization‑wide change communications in complex international organizations.
For every Child, you demonstrate...
UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female candidates are encouraged to apply.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.