Product Manager (Giga Meter)

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.

As part of the Global Portfolios Office, UNOPS Geneva provides comprehensive solutions in secretariat hosting, operational support, and fund management. We manage global programmes, including the Water, Environment and Climate (WEC) Portfolio, offering project management, procurement, HR, and financial services. Geneva hosts the secretariats of eight global partnerships focused on health (RBM, Stop TB, ATscale), nutrition (SUN), water/sanitation (SHF), humanitarian leadership (GELI), urban development (Cities Alliance), and disaster displacement (PDD). We also provide fund management for EIF and UN Water, and operational support to Geneva-based partners like the Global Fund and UNHCR. 

Launched in 2019, Giga is a joint initiative by UNICEF and the International Telecommunication Union (ITU) that aims to connect every school in the world to the Internet and every young person to information, opportunity, and choice.

Half of the world’s population still lacks regular Internet access. Millions of children complete school without digital skills, widening the digital divide between the connected and the unconnected—a divide made even starker during the COVID-19 pandemic. Giga seeks to address this inequality by mapping schools, measuring connectivity, and supporting governments and partners to deliver affordable and sustainable Internet access.

To date, Giga has mapped over 2.1 million schools across 140 countries, supported 40+ national governments, and contributed to connecting more than 20,000 schools globally.

The Product Manager (Giga Meter) will be based in Barcelona, Spain, as part of the Giga Barcelona Tech Centre, where product innovation and development are driven forward. The Product Manager will lead the lifecycle of several of Giga’s digital products (including tools for connectivity mapping, measurement, and monitoring) ensuring that they are user-centered, data-driven, and impactful.  

Under the supervision of the Mapping/Data Product Lead, the Product Manager (Giga Meter) will be responsible for overseeing the design, development, and delivery of Giga’s digital products and tools, primarily Giga Meter (connectivity measurement app) and monitoring dashboards. The Product Manager (Giga Meter) will collaborate with multidisciplinary teams of engineers, designers, data scientists, and researchers to bring products from concept to market, ensuring alignment with user needs and organizational goals.

Key Responsibilities:

• Manage the product research and development lifecycle of Giga’s digital tools, primarily Giga Meter (connectivity measurement app) and monitoring dashboards.

• Collaborate with the Product Lead to define and implement product strategy, roadmap, and go-to-market plans for Giga’s connectivity and data products.

• Build Figma and no-code prototypes (e.g., Webflow) to test new product ideas, validate features, and demonstrate proof-of-concept.

• Conduct user and market research to gather insights, prioritize needs, and guide product design and development.

• Coordinate with vendors and technology partners, defining requirements, managing timelines, and ensuring quality deliverables.

• Work closely with engineers, designers, and data scientists to define user stories, prioritize features, and deliver products in agile sprints.

• Define and track key performance metrics to measure product impact, user adoption, and satisfaction.

• Support internal and external communication of product progress, including documentation, blog posts, and presentations.

• Ensure the continuous improvement and sustainability of Giga’s products through iterative feedback and data-driven decision making.

3. Monitoring and Progress Controls      

• A Master’s degree in Computer Science, Management, Business, Data Analytics or a related field is required. 

• A first-level university degree in the abovementioned fields, combined with two additional years of professional experience may be accepted in lieu of an advanced degree.

Required:

• A minimum of 5 years of professional experience in product management, project management, leading projects in data analytics, data engineering, or related fields.  

• Experience with product analytics and management frameworks and tools such as Google Analytics/Matomo, ClickUp, Zapier, Mixpanel, Figma, and SQL based BI tools. 

Desired:

• Hands-on experience with internet quality measurement and monitoring frameworks, tools, data and analytics for different internet service modalities.

• Understanding telecommunications network operations and stakeholders such as internet Service Provider (ISP), Telecom regulators, first mile infrastructure owners, etc.

• Experience with Python and SQL for data analysis and automation with demonstrated commitment to data quality, reproducibility, and actionable insights.

• Experience in developing countries or familiarity with humanitarian or emergency contexts is an asset.

• Please note that UNOPS does not accept unsolicited resumes. 
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
• UNOPS evaluates all applications based on the skills, qualifications and experience requirements outlined in the vacancy announcement. We are committed to considering all candidates in a fair and transparent manner, and we value diverse perspectives and experiences, including those of women, indigenous and racialized communities, individuals with diverse gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.