Job description
CTG overviewCTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!
But do you know who we are? And what do we do?
We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.
Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance
Visit www.ctg.org to find out more.
Overview of positionOur client works to reduce the threat and impact of explosive ordnance (EO) in Gaza, OPT, supporting humanitarian access, civilian protection, and early recovery. Explosive Ordnance Risk Education (EORE) is a critical life-saving component of mine action, aimed at reducing EO-related accidents through awareness-raising, behavior change, and safe practice promotion among at-risk populations.
Given the high-risk, complex, and fluid operating environment in Gaza, our Client requires strong oversight mechanisms to ensure that EORE activities are technically sound, well-coordinated, and accurately reported. Our Client therefore seeks a Quality Assurance Associate – EORE to support systematic quality assurance and data verification of EORE activities implemented by partners
Functional Responsibilities
Under the supervision of our Client EORE Program Manager (or designated supervisor), the Quality Assurance Associate – EORE will support our client in ensuring the quality, effectiveness, and integrity of Explosive Ordnance Risk Education (EORE) programming in Gaza. The role combines programmatic quality assurance with verification and validation of EORE data, ensuring that reported activities accurately reflect field implementation and comply with International Mine Action Standards (IMAS) and our Client requirements. The position contributes to accountability, evidence-based decision-making, and continuous improvement of EORE interventions.
Program Quality Assurance
Support quality assurance of EORE planning, methodologies, and delivery implemented by partners.
Review EORE session plans, materials, and messaging to ensure technical accuracy, consistency, and alignment with approved guidance.
Conduct field monitoring visits to observe EORE sessions and assess facilitation quality, participant engagement, and adherence to approved methodologies.
Assess integration of age, gender, disability, and protection considerations in EORE activities.
Monitor partner compliance with safeguarding, child protection, and Prevention of Sexual Exploitation and Abuse (PSEA) standards.
Data Verification and Validation
Verify EORE data reported by implementing partners against primary source documentation, including attendance sheets, session records, and digital data.
Conduct spot checks and random sampling of reported EORE activities to validate delivery, locations, dates, and beneficiary figures.
Validate aggregation of session-level data into monthly and quarterly reports.
Identify data discrepancies, inconsistencies, duplication, or reporting risks and document findings.
Support data cleaning, validation, and consolidation prior to internal use and external reporting.
Monitoring and Reporting
Support routine and ad hoc monitoring visits to EORE implementing partners.
Contribute to quality assurance reports, data verification summaries, monitoring notes, and internal briefings.
Track follow-up actions and corrective measures agreed with partners and support their implementation.
Quality Assurance Systems Support
Provide constructive feedback and technical guidance to partners on EORE quality assurance and data management practices.
Support improvement of partners’ internal QA/QC and reporting systems.
Contribute to the development, refinement, and use of QA tools, checklists, verification templates, and reporting formats.
Expected Deliverables
Field monitoring and quality assurance reports
Data verification and validation summaries
Documented findings on EORE quality, risks, and good practices
Tracking of corrective actions and follow-up outcomes
Contributions to our Client EORE program reports and donor reporting
Performing other related duties as required.
This role reports to the line manger.
Experience:
Minimum of 3 years of relevant professional experience in mine action, EORE, humanitarian programming, monitoring, evaluation, or quality assurance.
Demonstrated experience in EORE, community outreach, protection, or risk education activities is highly desirable
Proven experience in data collection, verification, monitoring, or reporting is required.
Prior experience working with UN agencies, national authorities, or international NGOs is an asset.
Competencies and Skills
Good understanding of mine action and EORE principles; knowledge of IMAS 12.10 is an asset
Strong attention to detail and ability to verify and validate field data
Experience using data collection and reporting tools (paper-based and/or digital)
Ability to conduct field monitoring in complex and insecure environments
Good analytical and problem-solving skills
Strong drafting and reporting skills
High level of integrity and professionalism
Strategic Perspective:
Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.
Integrity and Inclusion:
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Leading Self and Others:
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Partnering:
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Results Orientation:
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Agility:
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Solution Focused:
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Effective Communication:
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
This role has no team management responsibility.
Qualified female candidate are encouraged to apply for this role.
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.