Dispatch Officer

Update

This UNV assignment is located in Transport Unit of the United Nations Support Mission in Libya. The position is based in Tunis, Tunisia (Tripoli is classified as a Hardship "E" duty station and a non- family duty station). The incumbent will be under the overall supervision of the Chief of Staff.

Under the direct supervision of the Chief Transport Officer (CTO) or his/her designate, the Dispatch Officer (UNV Volunteer) shall perform the following tasks:

· Effectively manage UNSMIL TPT Dispatch Operations in Tunis that include as-signing drivers, managing Dispatch vehicles, organizing in-city and out-of-city road trips.
· Uses electronic data media to prepare and disseminate information regarding Transport Dispatch services and facilities to end-user groups.
· Ensures that all mission personnel are aware of the services available to them and also of any changes that occur;
· Facilitates staff movement for duty purposes and ensures that vehicles are pooled to achieve the utmost economy and efficiency at all times.
· Ensures the constant availability of vehicles for temporary assignment in sup-port of one-off tasks as directed by the Chief Transport Officer;
· Generates fleet management and vehicle monitoring reports to analyze usage, safety, and fuel consumption data via Vehicle paper Trip-Tickets or, by the use of an electronic fleet management system;
· Conducts the initial briefing, in-country orientation and driver testing of all new Mission personnel, such as International and National civilians, UN Civilian Po-lice officers and UNSMIL UNGU (Guard Unit) including demonstrations of cor-rect vehicle operation and an introduction to UN vehicle regulations and the principles of safe driving.
· Maintains mission driver records and facilitates the production of UN driver’s permits;
· Performs a variety of additional mission-wide ad-hoc tasks as and when re-quired by the CTO.

Furthermore, UN Volunteers are required to:
· Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take an active part in UNV activities (for instance, in events that mark International Volunteer Day);
· Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
· Reflect on the type and quality of voluntary action that they are undertaking, in-cluding participation in ongoing reflection activities;
· Contribute articles/write-ups on field experiences and submit them for UNV publi-cations/websites, newsletters, press releases, etc.;
· Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
· Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible

Results/Expected Outputs:
· The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) govern-mental counterparts, including Implementing Partners (IPs);
· Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment
· A final statement of achievements towards volunteerism for development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed
· It is expected that the Dispatch officer and his staff shall be committed to providing safe, efficient, and effective direction during all phases of daily operations.
· The Dispatch officer shall be committed to effective communication, coordination, and cooperation within interagency organization.
· Dispatch officer shall be committed to teamwork, developmental leadership skills, constructive criticism and showing a passion for their work.
· Each and every individual and position is important in the dispatch office. Equal treatment is a right; discrimination and harassment are not tolerated and immediate resolution should be expected.