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Protection Assistant (Case Management)- Tripoli

Tripoli

  • Organization: CTG - Committed To Good
  • Location: Tripoli
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Administrative support
    • Refugee rights and well-being
    • Protection Officer (Refugee)
    • Project and Programme Management
  • Closing Date: 2024-12-08

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Under the overall supervision of the Protection Officer and the direct supervision of the Senior Protection Assistant, and in close coordination with other colleagues, the incumbent will assist in the implementation of IOM protection case management activities in Tripoli.

 Role objectives

  1. Undertake regular protection monitoring visits to assigned locations where migrants, IDPs, returnees and vulnerable host communities may reside.

  2. Conduct vulnerability screenings and in-depth assessments and prepare protection assessment reports to help identify the urgent needs and possible solutions.

  3. Assist in identifying the urgent protection needs and possible solutions, as well as longer-term plans.

  4. Prepare assistance plans and provide regular, timely and comprehensive follow-up and referrals within IOM and to relevant partner organizations and international organizations in coordination with specialized protection colleagues and under the supervision of the Senior Protection Assistant.

  5. Identify and refer vulnerable cases for voluntary humanitarian return (VHR), follow up on procedures with the VHR team, embassy representatives, and the receiving mission, including family tracing.

  6. Under the supervision of senior protection staff, facilitate focus group discussions with target groups, state actors and service providers in the field on selected protection concerns.

  7. Serve as the primary contact for identifying and referring beneficiaries to receiving missions, initiating family tracing requests for vulnerable individuals who require post-arrival support, and maintaining and updating the tracking records as necessary.

  8. Participate in awareness raising events and support IOM in trainings and workshops arranged by IOM and partners if required.

  9. Ensure full adherence to protection principles including Do No Harm throughout all facets of work, as well as adherence to IOM gender and PSEA policies.

  10. Maintain full up-to-date case records and promptly complete all data entry and reporting requirements.

  11. Represent IOM Protection at relevant meetings as requested, participate in case-management meetings and other protection meetings as required.

  12. Perform other duties as may be assigned. 

 Project reporting

Senior Protection Assistant (Tripoli)

 Key competencies

The incumbent is expected to demonstrate the following values and competencies:

Values

·Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

·Integrity and transparency maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

·Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

·Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

·Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

·Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.

·Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

·Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies[1]– behavioural indicators level 2

·Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

·Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Team management

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 Further information
                          • Demonstrated management and leadership skills;
                          • Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines;
                          • Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc.
                          • Knowledge of Case Management Software;
                          • Demonstrated problem solving attitude and skills;
                          • Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment;
                          Fluent in English and Arabic, both written and spoken, knowledge of French is considered an advantage. 
                          Disclaimer:
                          · At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
                          · CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.
                          We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
                          Before applying, please make sure that you have read the requirements for the position and that you qualify.
                          Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.