Communication Officer

As the United Nations lead agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. We help countries to develop policies, leadership skills, partnering abilities, institutional capabilities, and to build resilience to achieve the Sustainable Development Goals. Our work is concentrated in three focus areas; sustainable development, democratic governance and peace building, and climate and disaster resilience.

Accountable, inclusive and effective governance is both a goal in itself, in that it supports the realisation of human rights, and, as evidence shows, an enabler of the whole of Agenda 2030. For that reason, governance is at the heart of UNDP’s policies, strategies and interventions, is one of UNDP’s six Signature Solutions, and is an integral part of programming across the organization.

UNDP also considers access to public goods and services a priority. Taking into account the challenges countries across the globe face to anticipate and respond to the growing demand for public services (such as education, social protection, tele-medicine or open-data) and public goods (such as nature, the internet and Digital Public Goods) UNDP established a dedicated small team that contributes to thought leadership, policy development and supports programmes and projects on ‘Governance for Public Goods and Services’ (GPGS) across all regions. The GPGS team is part of UNDP’s Governance global team in the Bureau of Policy and Programme Support (BPPS) and includes personnel in New York (NY) and outposted colleagues in Istanbul and Oslo. The Global Lead on GPGS is based in Istanbul.

The Communication Officer will be based in Istanbul and report directly to the Global Lead on Governance for Public Goods and Services (GPGS). S/he will play a critical role in supporting the GPGS team in Istanbul, NY and Oslo and work in close collaboration with UNDP country offices, regional offices and HQ bureaus.

The incumbent will be responsible to: 1) develop and lead the GPGS communication and knowledge management strategy, producing and quality assuring GPGS communication and knowledge products with relevant country offices, regional and global bureaux; 2) S/he will also provide, with due supervisory guidance and when required, broader management and administrative support to the GPGS team, including as part of backstopping arrangements.

For more information: https://www.undp.org/governance

There is possibility of extension of this UNV assignment directly depending on high quality deliveries, satisfactory performance, continuation of mandate, availability of funding, and operational necessity although there is no guarantee of assignment extension.

Within the delegated authority and under the supervision of the UNDP Global Lead on Governance for Public Goods and Services (GPGS) or his/her designated mandated supervisor(s), and in close collaboration with the Governance global team in New York, regional offices and country offices, the UN Volunteer will undertake the following tasks:

A. Communication and knowledge management (80%)

- Lead the development and implementation of the GPSC communication and knowledge management plan to ensure higher visibility, knowledge management and proper advocacy.
- Develop and regularly update a visualization tool that describes the GPGS portfolio, emerging GPGS products, and GPGS expertise, tools and partnerships.
- Keep track of success stories at result level across countries and develop/maintain a communication and knowledge management logbook for GPGS activities at global, regional and country level.
- Develop high quality products (reports, guidelines/manuals, data visualization, infographics, online contents, leaflets, brochures, videos, presentations, social media messages, etc.) to ensure proper communication and visibility of the results achieved.
- Support, in coordination with relevant UNDP units, the development and enhancement of the FutureGov portal
- Help maintain and upload content on GPGS related websites, including the one on FutureGov.
- Coordinate and support Country Offices develop communication and knowledge management products related to the GPGS portfolio.
- Grow GPGS social media accounts and contribute to UNDP corporate knowledge management platforms and tools such as the Governance COP, Spark blue, Viva Engage, etc.
- Other communication-related tasks as required by her/his supervisor.

FutureGov Brochure:
https://hlpf.un.org/sites/default/files/2023-09/FutureGov%20Brochure_0.pdf?_gl=1*1tcdayd*_ga*NDY3MDQ0MTk0LjE3MjMyNjQwOTE.*_ga_TK9BQL5X7Z*MTczMTQ5Nzg4MC43LjEuMTczMTQ5NzkwNS4wLjAuMA..

B. Programme Support (20%)

- Support the GPGS team members and consultants with administrative, logistic and other operations matters (including arrangement for meetings, workshops, events, visits, travel and missions)

• Performs other duties as required.



Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:
- Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day, 5th of December).
- Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
- Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities (for instance at https://vra.unv.org),
- Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
- Assist with the UNV Buddy Programme for newly arrived UN Volunteers.
- Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.