Communications Officer (P-3)
Vienna
- Organization: CTBTO - Comprehensive Nuclear Test Ban Treaty
- Location: Vienna
- Grade: Mid level - P-3, International Professional - Internationally recruited position
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Occupational Groups:
- Communication and Public Information
- Closing Date: 2025-01-05
VA ID: | VA78-2150-2024 | |
Grade Level: | P-3 | |
Division: | International Data Centre Division | |
Section: | Operations Section | |
Unit: | GCI and Network Operations Unit | |
Type of Appointment: | Fixed-Term Appointment | |
Date of Issuance: | 19 November 2024 | |
Deadline for Applications: |
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Vacancy Reference | VA78-2150-2024 | |
Reporting Date: | As soon as possible |
Please note that all candidates should adhere to CTBTO Values of Integrity, Professionalism and Respect for Diversity. Qualified female applicants and persons with disabilities are encouraged to apply. A roster of suitable candidates may be established for similar positions at the same level as a result of this selection process for a period of two (2) years. |
Organizational Background
The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization with its headquarters in Vienna, Austria is the international organization setting up the global verification system foreseen under the Comprehensive Nuclear-Test-Ban Treaty (CTBT), which is the treaty banning any nuclear-weapon-test explosion or any other nuclear explosion. The Treaty provides for a global verification regime, including a network of 337 facilities worldwide, a communications system, an international data centre and on-site inspections to monitor compliance.
Organizational Setting
This position is located in the GCI and Network Operations Unit, Operations Section of the International Data Centre Division (IDC).
Reporting Lines
Under the supervision of the Head, GCI and Network Operations Unit, to:
Duties and Responsibilities
- Oversee the day-to-day operations of the Internal and Global Communications Networks.
- Coordinate the programme activities and communications with contractors on matters including Network Management Systems (NMS), and the preparation of all types of reports and reviews related thereto.
- Act as the focal point for the programme activities and communications with the International Monitoring Systems Division (IMS) and organizational units on operational matters, such as outage notification, remote network incident troubleshooting and support to IMS stations, and analysis configuration changes.
- Provide support to end-users, document actions taken, resolve issues by responding through trouble tickets assigned to the Unit.
- Support network performance tracking and daily operations using network monitoring skills and telecommunication metrics.
- Contribute to the selection of optimal communications systems for remote sites operations including but not limited to terrestrial circuits, internet, and satellite communication systems.
- Support the power budget estimation and selection of the optimal combination of communication hardware and technology to connect remote IMS stations securely to the International Data Center.
- Develop and/or audit procedures for the operation and maintenance of the GCI network.
- Develop metrics and reports assessing the quality of the GCI network for meetings with member states representatives.
- Develop and conduct presentations to delegations and States Signatories, as well as technical training classes.
- Participate in procurement processes, including drafting Terms of Reference for service acquisition, conducting technical evaluations of bids, writing service delivery reports, and validating invoices upon service completion.
- Contribute to the development of the Unit’s procurement plan and support its tracking to ensure a timely and effective implementation.
- Contribute to the coordination and management of IT & Telecommunication projects related to the local and wide area networks as well as to the definition of interfaces with other external services or systems.
- Perform other duties as assigned.
Education
- University degree in computer science, electronics or telecommunications engineering or a related field.
Work Experience and Qualifications
- At least five (5) years of relevant working experience with network design, data communication protocols and in the procurement, installation and operation of communications equipment, preferably including Cisco routers and switches, VSAT satellite communications equipment, TCP/IP and Ethernet.
- At least one current standard certification from the relevant industry, such as CCNP Routing and Switching, Network+ or any other relevant.
- Experience in communication systems selection, sizing and support including but not limited to Global System of Mobile Communication (GSM), MPLS, Mobile satellite service BGAN, fixed satellite systems GEO, MEO and Low orbit satellites (LEO) is required.
- Experience in monitoring network equipment and telecommunication systems performance as well as providing remote support is essential. Previous experience using ticketing systems such as JIRA is desirable.
- A good understanding of IT security including establishing virtual private networking (VPN) using hardware or cloud systems is an asset.
- Good understanding of uninterruptible power systems and alternative power solution conception to support remote communication systems.
- Experience in IT project management with certification such as Prince2, Scrum Master or any other similar certification is desirable.
- Proficiency in the advanced use of Microsoft Office and other computer applications tools is required.
Languages
- Excellent written and oral communication skills in English are essential;
- Knowledge of other official CTBTO languages (Arabic, Chinese, French, Russian, Spanish) is desirable.
Competencies
- Professionalism - Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;
- Communication - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from other and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed;
- Planning and organizing - Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary;
- Team work - Works collaboratively with colleagues to achieve organisational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; builds consensus for task purpose and direction with team members; supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings;
- Accountability - Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable;
- Creativity - Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches;
- Client orientation - Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive relationships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress and setbacks in projects; meets timeline for delivery of products or services to clients;
- Commitment to continuous learning - Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve;
- Technological Awareness - Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks, shows willingness to learn new technology.
Remuneration
CTBTO offers an attractive compensation and benefits package in accordance with the policies of the International Civil Service Commission. For more information on UN salaries, allowances and benefits, see link: https://onehr.un.org/salary-survey/#/salary_scale. The salary offered may be subject to deductions to the United Nations Joint Staff Pension Fund and/or Health Insurance Scheme.
Additional Information
- All applications must be submitted through the CTBTO e-Recruitment system before the deadline stated in the vacancy announcement.
- Incomplete applications and submission of employment history in formats other than the CTBTO Employment Information Form will not be considered
- The CTBTO Preparatory Commission retains the discretion not to make any appointment to this vacancy; to make an appointment at a lower grade in particular if the candidate has less than the qualifications required; to make an appointment with a modified job description, or to offer a contract term for a shorter duration than indicated in the vacancy announcement.
- Please note that the CTBTO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list.
- The CTBTO reserves the right to undertake correspondence only with shortlisted candidates.
- Candidates under serious consideration for selection will be subject to a reference-checking process.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.