Programme Support Associate

The United Nations Volunteers (UNV) programme, headquartered in Bonn Germany, contributes to peace and development through volunteerism worldwide. UNV work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is administered by the United Nations Development Programme (https://www.undp.org/).

The UNV Regional Office for Asia and the Pacific in Bangkok, one of six Regional Offices in different locations around the world, forges opportunities for the mobilization of UN Volunteers in support of the UN system’s activities on peace and development, as well as to support volunteerism as a form of civic engagement through increased capabilities and regional partnerships with UN and non-UN entities.

At the country level, UNV Field Units interact with UN entities to integrate volunteerism into their development agenda and for deployment of National UN Volunteers.

Under the direct supervision by the Country Coordinator, UNV Field Unit in India, the Programme Support Associate contributes to the effective outreach leading to increased mobilization and placement of UN Volunteers and supports advocacy efforts and position of UNV in the country, in line with UNV’s Strategic Framework. The Programme Support Associate also provides administrative, management and operational assistance in the UNV Field Unit.

Within the delegated authority and under the supervision of the Country Coordinator, UNV Field Unit or his/her designated mandated representative(s), the Programme Support Associate will:

• Assistance with advocacy, partnerships and demand generation for onsite and online volunteers;
• Support outreach activities towards UN host entities, for information on UNV offer and volunteer demand generation;
• Act upon volunteer mobilization forecasting for online and onsite Volunteer assignments with UN host entities, particularly in supporting the development and timely submission of Descriptions of Assignments, confirmation of funds and review of registration request of local organizations to UNV Online Volunteering service Support UN Country Teams in advocacy for volunteerism, including for International Volunteer Day (IVD) events;
• Support advocacy campaigns with local volunteer involving organizations;
• Draft routine correspondence and reports in accordance with standard internal procedures;
• Support the Country Coordinator in compiling basic documentation and information and collecting data for routine correspondence and reports;
• In close coordination with the Communications Associate in the Regional Office, support the preparation, dissemination and presentation of country-specific promotional information on the mandate and work of UNV with relevant development partners and the media;
• Talent acquisition and volunteer support for the acquisition of local candidate talents in coordination with the Volunteer Services Centre (VSC) and as per the corporate talent acquisition plan;
• Monitor the contractual status of all serving UN Volunteers and flag to VSC follow-up actions;
• Maintain up to date contact records of all serving UN Volunteers and their recognized dependents;
• Assist on the logistical and travel arrangements of arriving UN Volunteers and their recognized dependents;
• Liaise with relevant UN Host Entities to facilitate government clearances, entry visas and resident permits of incoming UN Volunteers and their recognized dependents;
• Provide the necessary support to UN Volunteers upon arrival, to open bank accounts as well as to complete forms required for residence permits, etc.;
• Undertake tasks for the local support of the UN Volunteers and recognized dependents in the country, including in the cases of medical evacuation, security evacuations or death of a UN Volunteer;
• Assist VSC in ensuring that all conditions are met before paying final entitlements to UN Volunteers at the end of their assignment;
• Maintain inventories of all UNV-supplied, non- expendable equipment, and ensure records of all items purchased for UNV- executed projects are submitted to UNV headquarters;
• Maintain general office files and keep information and reference material in a manner that allows easy reference and retrieval;
• Perform other duties, related to the assignment, as may be required.