NPO (Operations Support Officer)

OBJECTIVES OF THE PROGRAMME

The mission of WHO's Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.
The objectives of WHO's Emergency Programme are to design and implement programmes that prepare the health sector to deal with emergencies and that improve health during and after crises. Within the emergency programme, the objectives of WHO's emergency response team are to support Member States by: (1) promptly assessing health needs pf populations affected by crisis, identifying priority causes of ill-health and death; preparing damage estimates and emergency response and rehabilitation plans; providing prompt, credible health information and ensuring the continuity of essential health services;(2) coordinating and monitoring emergency health relief efforts under the aegis of the Inter-Agency Standing Committee Health Cluster, of which WHO is the lead agency; (3) ensuring that critical gaps in the health response are rapidly identified and filled; (4) revitalizing and building the capacity of national health systems to deal with preparedness, mitigation and response.

DESCRIPTION OF DUTIES

To provide operational support to the implementation of activities of the Gaziantep Field Presence, under WHO's Whole of Syria (WoS) emergency operations, contributing to smooth running of administration, general budget and finance, human resources, logistics, building management and security.

The incumbent will support the implementation of the activities of the Field Presence as follows:

1. Assists the Administrative Officer in: a) providing support for the management and control of all administrative services and operations of the Office including administration, budgeting, and finance, b) providing guidance to other team members on administrative and financial rules and regulations, practices and procedures; c) developing office specific standard operational procedures to ensure compliance with rules and regulations of the Organization, including risk management; d) ensuring that the financial and administrative recommendations provided by the Division of Business Operations (BOS) as well as other auditing and evaluation exercises are implemented and observed.

2. Initiate and coordinate administrative arrangements for activities in relation to WoS emergency operations, including operational processing of tailor-made agreements, consultancy contracts and other agreements as required, ensuring compliance with rules and procedures of WHO.

3. Establish and utilize tracking mechanisms that allow the team to be proactive in initiating and executing administrative actions.

4. Carry out procurement actions, contracts and execution of orders for services or goods.

5. Support the Administrative officer with assurance activities: a. Assists with financial audits of service delivery contracts in the values of US$ 200,000 and above in liaison with CO TUR and stakeholders in the Regional Office; b. Documents and shares best practices, key lessons learnt and recommendations for improvements related to assurance activities.

6. Contribute to the drafting and development of relevant documents including donors' proposals, reports, dashboards etc.

7. Contributing to the drafting and development of relevant documents including: preparation of needs assessments for project proposals, reports (budget/financial review and expenditure analysis), indicators' tracking according to the existing proposals' log frames, and dashboards review.

8. Assisting with quarterly grant management awards review to Administrative Officer and M&E unit.

9. Perform other relevant duties within the scope of the position.

REQUIRED QUALIFICATIONS

Education

Essential: First university degree (bachelor's or equivalent) in public or business administration, human resources, logistic management, social sciences.
Desirable: An advanced university degree (master's level or above) in Business Administration, Management, Human Resources, social or life sciences.

Experience

Essential: A minimum of one year of relevant experience in working in the area of operations and/or administration implementing budget and finance, human resources, logistics and/or building management services for a technical programme. Relevant experience using Enterprise Resource Planning Oracle systems or similar packages.
Desirable: Relevant work experience in WHO, other UN agencies, relevant nongovernmental, health cluster partners or humanitarian organizations.

Skills

• Good knowledge of administrative and management principles and practices.
• Excellent time management skills and the ability to work under pressure.
• Ability to perform and adapt to complex and changing political, social, and economic contexts.
• Knowledge of WHO or other UN agencies' governing mechanisms, procedures, planning and programme management.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Knowing and managing yourself

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of Arabic and Turkish.

REMUNERATION

Remuneration comprises an annual base salary starting at USD 28,535 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level.

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO's operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

• In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates