Information Management Specialist, P3, Amman, Jordan #131014 (Temporary Appointment 364 days; Non-Jordanians Only)

UNICEF Jordan Country Office is seeking to hire a data-oriented, and collaborative Information Management Specialist working in partnership and through the United Nation's Resident Coordinator's Office (UNRCO) on IM processes and effective development cooperation among stakeholders in the Development Partners’ Group and other related fora

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For every child, data

This position works in partnership and through the United Nations Resident Coordinator’s Office (UNRCO) for Jordan. The UNRCO aims to maximise, in a coordinated fashion, the work of the United Nations Country Team (UNCT). The UNCT in Jordan is comprised of 29 UN entities, of which 19 are resident and 10 without physical presence. The 19 resident Agencies, Funds, and Programmes are FAO, ILO, IOM, OCHA, UNDP, UNESCO, UNFPA, UN-Habitat, UNHCR, UNICEF, UNIDO, UNODC, UNOPS, UNRWA, UN Women, WFP, WHO, UNDSS and the UNV. Ten agencies do not have a physical presence in the country, namely ESCWA, UNEP, UNDRR, IFAD, OHCHR (with SHRA in RCO), UNIC, ITU, ITC, UNCTAD, UNICRI.

In 2024, the UN Resident Coordinator, the World Bank Representative, and the USAID Mission Director, in close coordination with the Minister of Planning and International Cooperation, revitalized development coordination in the country through the establishment of the Development Partners’ Group. Composed of the key bilateral and multilateral donors, the Development Partners’ Group aims at strengthening synergies, reducing overlaps, and identifying further opportunities among international partners for coordinated and joint efforts in support of the Government of Jordan’s development priorities. While these efforts are ongoing, consolidated information on development coordination in the country is missing. Information Management (IM) support is needed to ensure such information is collected, processed, analysed and made available to international partners in an easy-to-understand way to inform related decision-making.

The position is located in the United Nations Resident Coordinator’s Office (UNRCO) for Jordan. The UNRCO aims to maximize, in a coordinated fashion, the work of the United Nations Country Team (UNCT) so that the system can provide a collective, coherent and integrated response to national priorities and needs, within the framework of the Sustainable Development Goals (SDGs) and other national and international commitments.

Under the overall direction and guidance of the Head of Office, UNRCO, the IM Specialist will be responsible for ensuring IM processes effectively contribute to a well-coordinated, strategic, adequate, coherent, and effective development cooperation among stakeholders in the Development Partners’ Group and other related fora.

How can you make a difference? 

The postholder's main tasks and responsibilities will include but not be limited to:

Coordination and partnerships

• Map existing development cooperation to Jordan, including the UN, bilateral and other multilateral partners, visualize it in a meaningful way to be consumed by development partners.
• Engage with counterparts within the international community to ensure that information activities are coordinated and consistent with national standards and practices.
• Actively engage with other IMs through relevant Information Management Working Groups (IMWGs), including participating in information management networks, as relevant.
• Establish and maintain partnerships with information management counterparts among international partners in Jordan.
• Promote harmonized and coordinated approaches to IM across partners, Working Groups and the Government, as appropriate.

IM function management

• Consolidate information about development cooperation in the country on a regular schedule to support analysis.
• Conduct data processing including organizing, cleaning, triangulating, evaluating and validating the data.
• Implement or support regular secondary data reviews and primary data collection including designing questionnaires using appropriate tools, if/as needed.
• Analyse data to meet identified information needs of stakeholders.
• Create accurate, quality, and timely information products that are in line with provided guidance.  
• Disseminate data and information products through appropriate channels.
• Maintain and ensure the accessibility of a common and shared secure storage system,
• Gather feedback on IM products and use it to make improvements.
• Design, develop and manage databases, spreadsheets, and other data tools. Ensure the quality of such data for accuracy, consistency, and comparability.
• Using Geographic information systems, produce and update high-quality map products and online services. Maintain a repository of spatial data and ensure that the data is documented and accessible to all development partners through local and/or online services.

 Analysis

• Support assessment and needs analysis activities, including the country analyses , and any other relevant analysis, as required, and secondary data reviews.
• Manage platforms and tools that support data collection and analysis, as required.
• Produce and update information products such as infographics, reports, and charts by turning data into graphical products to convey messages and a storyline; develop advocacy materials including posters, presentations, and other visual materials, in close collaboration with the communication team.
• Compare and align joint needs analysis findings with other Working Groups and participate in developing reports.

Strategic planning

• Design and implement partner presence mapping.
• Contribute to strategic planning of the UN and of the Development Partners’ Group, by supporting evidence-based prioritization and formulation of forward-looking strategies.
• Strengthen IM capacity within the UN and among partners towards more coherent and complementary IM platforms and information, in close cooperation with the Government.

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: An advanced university degree in one of the following fields is required: Information Management or Information Systems, GIS Information Technologies, Computer Science, Statistics, Social Sciences or another subject area relevant to Information/Data Management. Formal training in Information Management is considered an advantage.
• Work Experience: A minimum of 5 years of professional experience in information management, data management, geographical information systems, assessments, situation analysis and/or PM&E with the UN and/or NGO is required. Experience demonstrating very strong information management skills in a professional context is essential for this post. Experience managing information in the field is required. *Extensive work experience outside the humanitarian sector which is relevant to this post may be considered in lieu of humanitarian experience. Such experience should elicit demonstrated ability to adapt to change, working under pressure & unusual circumstances such as missing data/gaps.
• Language Requirements: Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish), especially the language of the local context is considered an asset.

Desirables:

• Experience in the use of industry-standard software, such as Adobe Illustrator and InDesign, to develop information products is desirable.

• Experience in a humanitarian context is an asset.

• Experience working in the humanitarian coordination system is considered an asset.

• Developing country work experience and/or familiarity with emergency.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, all eligible and suitable candidates, including persons with disabilities, are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.