Organisational Context

Under the direct supervision of the Director of the Division of External Operations, the Public Information and Outreach Section (PIOS) ensures that the proceedings are accessible to the public, raises awareness and promotes an understanding about the Court’s mandate and activities with the ultimate goal of getting support. It does so in relation to a number of target audiences across the globe,  mainly encompassing international press and media, victims and communities affected by crimes within the jurisdiction before the Court; and key stakeholders such as legal communities, academics and non-governmental organisations.  PIOS achieves its objectives through the use of a variety of communication means including granting interviews to media, press releases and production of other publications and audio visual materials as well as through the website and new social media platforms. PIOS is also responsible for the organisation of campaigns, events, and visits ranging from general groups to high profile visitors. It consists of four units: Public Affairs Unit; Protocol, Events and Visits Unit; Outreach Unit and Audio-Visual Production Unit.

Outreach Unit

Interaction with affected communities and victims of crimes before the Court is a critical function of the Registry field teams by way of which ICC justice can become meaningful to concerned populations. PIOS Outreach Unit liaises with field officers on public information matters; advises on strategic planning; oversees good use of monitoring systems to assess performance and report on impact; keeps abreast offices at HQ, as appropriate, of feedback received from country teams and ensures responses to such feedback when necessary. It interacts with concerned populations of countries with situations and cases before the Court where there are no Registry field officers performing that function.
 

Duties and Responsibilities

Within this framework and under the direct supervision of the Head of the Outreach Unit , the objectives of the Outreach Assistant include to:

• Compiling and processing information requests from situation related countries, including frequently asked questions and responsive lines related to outreach operations at Headquarters and in the field.
• Compiling and processing information related to strategic planning, reporting, monitoring and evaluation of outreach activities.
• Providing administrative and logistical support to the Outreach Unit including on human resources, budget preparation and monitoring of expenditures and Miscellaneous Obligating Document (MODs), procurement processes, financial forms and official travel claims. 
• Managing the Unit’s correspondence received from the field and other external sources and ensuring that proper documentation and requirements are fully met.
• Maintaining the profile page of the Outreach Unit on the International Criminal Court (ICC) website, intranet and SharePoint.

Essential Qualifications

Education:

Diploma of secondary education.

Experience:

•    A minimum of six years of progressively responsible experience in communication, law and/or international relations, outreach or public information, external relations or other related fields. 
•    Experience at an international level is desirable.

Knowledge, Skills, and Abilities:

• Excellent written and verbal skills;
• Ability to detect and prevent potential communication problems based on analysis; 
• Ability to think of solutions to potential problems including contingency problems that typically involve resource planning and gaining the cooperation of others;
• Ability to organize and prioritize tasks.

Knowledge of Languages:

Proficiency in one of the working languages of the Court, English or French, is required. Working knowledge of the other is an asset. Knowledge of another official language of the Court (Arabic, Chinese, Russian, Spanish) would be considered an asset.