Digital Web Producing Consultant (Remote/Work from home) - Ref#576945

The Digital Strategy Section at the Division of Communication & Advocacy seeks to hire a Digital Web Producing Consultant to provide production support of website pages in five languages, and to support quality assurance and testing on platform features, throughout the UNICEF.org digital ecosystem.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope.

Consultancy Title: Digital Web Producing Consultant

Section/Division/Duty Station: Digital Strategy, Global Communication & Advocacy, UNICEF NYHQ

Duration: December 10, 2024, to December 11, 2026

Home/ Office Based: NYHQ / Remote

About UNICEF 

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND

Purpose of Activity/ Assignment:

The Digital Strategy Section at the Division of Communication & Advocacy seeks to hire a Digital Web Producing Consultant to provide production support of website pages in five languages, and to support quality assurance and testing on platform features, throughout the UNICEF.org digital ecosystem.

Scope of Work:

Web Production

• Aid the Web Editorial team by producing web pages, press releases and sections in the UNICEF.org Drupal CMS according to UNICEF’s editorial standards and across languages (English, Spanish, French, Arabic, and Chinese)
• Produce document pages and link them to programmatic pages.
• Triage web updates requests, obtain necessary approvals, and execute necessary changes.
• Produce infographics, quizzes and other editorial content as directed.
• Produce sample pages for use by other CMS users for the inspiration gallery and other use cases.
• Perform redirects, replace broken links, and other technical tasks within the unicef.org Drupal CMS.
• Build out special features on the CMS, assist in finding appropriate multimedia material, and ensure compliance with the UNICEF style guide and brand book.

Quality Assurance and Testing

• Perform Quality Assurance and formal testing (User Acceptance Testing) of product releases and new features within the UNICEF.org Drupal CMS.
• Provide detailed reports on the results highlighting bugs, or any other red flags.

Terms of Reference / Key Deliverables:

Production and editing of webpages in English, French, Spanish, Arabic, and Chinese. Production of 480 new pages including press releases, programme pages, and special features. 640 web page edits and updates. 320 instances of archiving, redirecting, tagging content, or creating bouncers.

Deadline: 11 December 2026

Quality assurance and testing for the content management system platform. 16 detailed reports on the results highlighting bugs and detailing QA and test cases.

Deadline: 11 December 2026

Qualifications

Education: 

Advanced university degree (Bachelors) in the area of Communications, Information Technology, or related degree.

Work experience:

Knowledge/Expertise/Skills required *: 

• Expert level experience in the Drupal CMS.
• A minimum of 5 years of relevant professional experience in enterprise digital platform work.
• Successful track record building pages with a user-focus, utilizing UX/UI to enhance the experience and flow of the information.
• Experience working with multilingual sites is considered an asset.
• Strong organizational skills and attention to detail.
• Proven ability to follow editorial and brand guidelines.

Requirements:

Completed profile in UNICEF's e-Recruitment system and

- Upload copy of academic credentials

- Financial proposal that will include/ reflect :

• • the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
  • travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
  • Any other estimated costs: visa, health insurance, and living costs as applicable.
  • Indicate your availability

- Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.

- At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

- Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.