Community Engagement Coordinator

Job Overview: 

The Community Engagement Coordinator supports the successful integration of refugees, asylees, and other immigrants by leading programming that harnesses the power of welcoming communities.  They collaborate with IRC staff to determine needs, coordinate community outreach, build effective relationships, and connect clients with community-based resources. The Community Engagement Coordinator supports the New York office and reports to the Development Director of New York and New Jersey.

Major Responsibilities: 

Responsibilities include, but are not limited to: 

General:

• Community engagement includes general support of IRC’s mission and clients, financial and in-kind donations, and co-sponsorship of IRC clients by community-based groups, including but not limited to businesses, civil society, universities, and faith-based organizations.
• Collaborate with IRC colleagues to amplify messaging about IRC’s work and how community members can support refugee and immigrant families. 
• Increase community engagement through outreach.  Meet with community members, deliver presentations, represent IRC at local meetings, and create tools, fact sheets, presentations, and templates.
• Plan and implement events and opportunities that foster deeper connections between newcomers and volunteers.
• Assist with the collection and distribution of in-kind and monetary donations as needed.
• Support with ad hoc client support requests for clients who are no longer enrolled in services, but need a community connection. 
• Other duties as assigned.

Partnerships:

• Serve as primary point of contact with community organizations and other local partners
• Raise awareness about, and represent, the office through participation in outreach events with community, civic and faith partners, and individual and corporate financial and in-kind donors
• Support the planning and implementation of local media and communications strategies, including working
  with local community radio contacts and/or recording public service announcements (PSAs) to conduct
  targeted community outreach
• Support community events planning, preparation, and implementation, including managing and tracking
  attendees, donations, and all other associated logistics
• Create communications materials to engage current and prospective partners
• Other related duties as assigned

Job Requirements:

• Bachelor’s degree from an accredited college or university strongly preferred.
• 3+ years of related professional experience.
• Prior professional experience in community development or coordination strongly preferred.
• Demonstrated record of cultivating successful relationships with community partners.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Self-direction and initiative, when needed, to take the lead and to follow through to completion.
• Fluent in English, both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Working Environment: 

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.