Resettlement - Health and Wellness Intern, Spring 2025

SCOPE OF INTERN SERVICE: 

The Spring 2025 Health & Wellness Intern works in close coordination with the Health and Wellness Specialist, clients, and local healthcare providers to coordinate and advocate for clients’ healthcare and preventative health needs. The Health & Wellness Intern will be responsible for checking on the well-being of clients, providing comprehensive support when needed, and guiding clients towards self-sufficiency. 

Please note this is an unpaid internship position. 

LEARNING OBJECTIVES

• Intern will develop skills in: problem solving, client services, intercultural social work, and logistics navigation. 
• Intern will gain US resettlement agency experience in assessing program needs.
• Intern will learn how to communicate cross-culturally with a diverse population, including how to effectively utilize interpreters.
• Intern will acquire knowledge of programs and public benefits available to humanitarian immigrants.
• Intern will gain skills in strategic research and outreach strategies.

RESPONSIBILITIES

• Provide equal treatment to all client groups in accordance with the agency's commitment to the dignity of all persons.
• Assist the Health & Wellness team in scheduling and coordinating medical appointments and follow-ups for clients.
• Ensure any urgent medication needs are resolved and that clients understand how to fill and refill prescriptions at an accessible pharmacy.
• Support the Health & Wellness team with referring clients in need of mental health services to licensed clinicians and relevant community resources, as well as regular check-ins.
• Attend cross-agency health program workshops.
• Prepare and conduct general health orientations and wellness groups for clients.
• Assist clients to become self-sufficient in navigating and utilizing transportation resources such as Medicaid taxi and TARC bus system. 
• Perform data entry, analysis, and administrative tasks relevant to health services provided.
• Refer clients to any other internal/external organizational services they have eligibility/interest in receiving.
• Other duties as assigned.

REQUIREMENTS

• Must be a current undergraduate student, graduate student, or less than 12 months past graduation.
• Access to a personal vehicle/reliable transportation; IRC Louisville cannot support securing transportation or housing for interns.  
• Candidates must be a U.S. citizen or must have active and compliant visas and work authorization status in the United States (the IRC must not be represented as a sponsor or host in any application, filing, or other context for an intern).
• Ability to handle sensitive client information confidentially.
• Strong intercultural communication skills, including demonstrated ability to work effectively with people from diverse backgrounds and across language barriers.
• Ability to work independently and as a part of a team
• Comfortable with Microsoft Excel and willingness to learn to use new software for data entry.
• Adherence to IRC volunteer/intern and workplace policies
• Fluency/proficiency in English, both spoken and written, are required; proficiency in language(s) spoken by client group is desired, but not required.

TRAINING & GUIDANCE

• In-depth training will be provided for interns to understand IRC programming and the various needs of clients accessing IRC services. Interns will receive training on IRC’s federal R&P and APA service agreements and their programmatic requirements for resettlement services. 
• Interns with client languages who could serve as an interpreter will receive guidance on policies when interpreting. Other activity specific training will be provided as needed. 
• Flexibility, initiative, and a desire to collaborate are essential qualities for this intern opportunity. A high-level of confidentiality is required when working with IRC clients.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.