Org. Setting and Reporting

This position is located in the Regional Office for the Middle East and North Africa (ROMENA), Division for Operations (DO), United Nations Office on Drugs and Crime (UNODC). The incumbent will work under the overall guidance of the Regional Representative and the direct supervision of the UNODC Operations Manager, as well as the UNODC ITS section for ‘technological collaboration and reporting’. The incumbent will work in close collaboration with ITS at HQ, operations area, programmes section and programme teams in ROMENA. For more information on UNODC, please visit www.unodc.org.

Responsibilities

The Associate Information Systems Officer provides support to the Regional Office’s programme management, assists with the administration and implementation of ICT strategies, in close consultation with the ITS section, in addition to acting as the focal point for property management for ROMENA. Within assigned authority, the incumbent will perform the following specific duties: • Ensure compliance with corporate information management and technology standards, guidelines and procedures for the UNODC Regional Office and outposts technology environment. • Assist with the provision of inputs to elaborate internal policies and procedures on the use of ICT, including the content of internal Standard Operating Procedures in ICT in consultation with ITS and office management. Prepares, updates and maintains system’s documentation and related technical/procedural manuals and conducts training sessions and demonstrations of systems for users and guidance to new/junior staff. • Coordinate the development and update of the ICT equipment procurement annual plan and participate in preparing user requirements and other technical specifications. Support on the procurement of ICT equipment including the clearance from HQ. • Provide advice on maintenance of equipment and acquisition of hardware supplies, making routine repairs and change of hardware electronic components. • Develop new software packages and well-defined modules within the system for high impact results (e.g. office management system, electronic registry, etc) as required. Assist in the set-up and monitoring of software performance measures and undertakes rigorous testing and proving of applications software. • Assist in the design, development, and installation of information systems. Also, maintain assigned portions of systems, providing operational support for system’s applications, analysing, and implementing system changes/upgrades, etc including UMOJA and UNODC applications. • Ensure the operation of network utility procedures defining network users and security attributes, establishing directories, menus, and drive-mappings, configuring network printers, and providing user access. Trouble-shoot and monitor network problems. Maintain up-to-date parameters of information for the network clients and electronic mail including LAN Infrastructure and Internet connectivity upgrade. Ensure data security and integrity, network resources are protected from malicious virus attacks and deploy countermeasures in the event of the attacks. • Implement the backup and restoration procedures for local drives. Maintain backup logs. Organize off-site storage of backups. • Maintain measures in place for business continuity and disaster recover processes and procedures including backup and restoration of both server and local storage facilities. • Maintenance of the Regional Office premises by coordinating and supervising repairs/improvements by external contractors. • Ensure proper functioning of relevant communication equipment (mobiles phones, VHF radios, digital cameras, security surveillance equipment, sign-in machine). • Serve as property management focal point, monitoring office equipment, assets and vehicles, updating inventory of items. Including: i) goods receipt creation for all ROMENA and Control of the UNODC Assets Registry and in liaising with the UNODC Property Survey Board in Vienna, ii) maintenance of an up-to-date inventory of the software and hardware and stock of supplies and spare parts and iii) physical verification, and submission of service notification and write off equipment in liaison with the UNODC Property Survey Board in Vienna. • Ensure that services and maintenance of premises are in accordance with organizational standards. Ensures that all administrative transactions and arrangements of premises contracts follow the applicable policies, procedures, rules and regulations. • Support the Inter-Agency operations management team’s (ICT working group) in Egypt approach for enhancing UN common services to attain efficiencies and effectiveness. Security Agency focal point in Egypt. • Guide the performance of the ICT assistant in ROMENA. • Contribute to the collection and analysis of data and identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting. • Document requirements and background information used for data analysis. • Perform other work-related duties, as required.

Competencies

• Professionalism: Knowledge of at least two programming languages, basic systems analysis and design techniques, testing, debugging, and documentation standards, database design, storage and internal systems. Has ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyse and interpret data in support of decision-making and convey resulting information to management. • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Education

An advanced university degree (Master’s degree or equivalent) in computer science, information systems, business administration or related field is required. A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Not available.

Work Experience

A minimum of two years of progressively responsible experience in the planning, design, development, implementation and maintenance of computer information systems or related area is required. Experience in Assets Registry, property management of administrative supplies, office equipment and vehicles, updating inventory of items is required. Experience with an Enterprise Resource Planning (ERP) system is required. One year or more of experience in data analytics or related area is desirable. Experience with the United Nations System or similar international organization is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and Arabic, is required. Knowledge of another United Nations official language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice

This is a project post. Filling of this position is subject to funding availability and the initial appointment will be for a period of one year. Extension of the appointment will be subject to extension of the mandate and/or the availability of the funds. Candidates for the National Professional Officer category shall be of the nationality of the country where this position is located. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.  At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity.  All employment decisions are made on the basis of qualifications and organizational needs.  The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff.  Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.