Internal Communication Associate

Reports to (role)

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949.

We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The Internal Communication team develops strategies and plans to accompany key institutional transformations and unite staff around ICRC’s vision and identity. It ensures that staff receive the information they need in a timely and inclusive manner, through the relevant communication channels including the Intranet. It also creates opportunities for staff engagement. It plays a key role during crisis and provides strategic advice to management and leadership. 

Reporting to the Editorial Strategy and Engagement Manager, the Associate position is a rich opportunity for the role holder to develop and hone communications skills, while making an important practical and creative contribution in a busy and demanding environment.     

Accountabilities & Functional responsibilities

• Creates multimedia content for the intranet (animated videos, video interviews, animated presentations, infographics) and other internal channels  
• Produces, edits, revises and publishes a range of engaging texts (articles and/or interviews) in English for internal audiences in coordination with the Editorial Strategy and Engagement Manager 
• Creates, edits, repurposes and publishes a wide variety of compelling and engaging digital and audiovisual products (using videos, photos, infographics, etc.) for the intranet and other digital channels and internal platforms 
• Helps in setting up performance indicators for publications on intranet and other internal platforms to determine if goals are being met  
• Conducts evaluations of the success after publication (measures and analyses content impact, engagement and audience reach) and produces analytical reports and draws recommendations 
• Publishes content on the ICRC intranet and other staff engagement platforms and internal channels via content management systems (Drupal) 
• Supports the organization of all-staff town-halls and other (online/offline) internal events and staff engagement opportunities 
• Supports the wider team in the establishment and roll out of internal communication plans for ICRC departments/projects and delegations 
• Provides support to the Communication division as needed.

Professional Experience required

• Bachelor or masters degree in communications/journalism or in a related field (e.g. humanitarian 
• affairs, international relations) 
• Experience in internal communication or communication an asset  
• Experience in web or graphic design 
• Experience with audio visual productions, filming and video editing 
• Experience with web analytics/statistics 
• Experience with content management systems (CMS/Drupal) an asset. 

Certifications / Education required

• Excellent writing and editing skills (English), other languages (notably French) an asset 
• Strong communication and audio-visual skills 
• Well organized and diligent 
• Good team player 
• Able to work independently and autonomously when required 
• Good computer skills (Microsoft Office, Excel, SharePoint, Adobe suite etc.) 
• Good knowledge of web analytical tools (Google Analytics) 
• Motivated to learn and develop new skills 
• Strongly motivated by humanitarian work 
• Able to work under pressure 

What we offer

•  Experience of working in and being part of a forward-thinking team in an international humanitarian organisation 
•  Opportunity to learn practical know-how from community engagement and social media experts, and to support the ICRC’s humanitarian work 
•  Basic salary + benefits 
•  Assignment: 12 months 

Additional information

• Location: Geneva, Switzerland 
• Type of contract: Traineeship 
• Activity rate: 100% 
• Gross monthly salary: 3891 CHF
• Length of assignment: 12 months 
• Estimated start date: 27 January 2025  
• Application deadline: Sunday, 17 November 2024

Our Values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this