By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Quality Assurance and Data Coordinator, HSPRS

Remote | New York NY

  • Organization: IRC - International Rescue Committee
  • Location: Remote | New York NY
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Statistics
    • Education, Learning and Training
    • Information Technology and Computer Science
    • Internal audit, Investigation and Inspection
    • Monitoring and Evaluation
    • Supply Chain
    • Ombudsman and Ethics
    • Managerial positions
  • Closing Date: 2026-09-30

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC’s Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is growing from six current IRC offices to more than 17 offices throughout the US. This is a national, multi-million-dollar project with ambitious delivery goals in a short time frame. 

The goals of the Home-Study Post Release Services Program (HS/PRS) are to:

  • Assess the safety and suitability of a sponsor before an unaccompanied child is released from custody into a sponsor’s care (Home Study)
  • Provide case management support via remote and / or conducting in-home visits to ensure the continued safety and stability of children in sponsor’s homes and linking children to resources in the community (Post Release Services).

SCOPE OF WORK:

The Quality Assurance and Data Coordinator is a full-time position that will support IRC’s Home Study and Post Release Services (HSPRS) for Unaccompanied Children (UC).  The role will focus primarily on data entry, quality assurance and analysis, and compliance with monitoring and reporting requirements.  Working closely with staff from a growing number of U.S. offices and dedicated Regional Managers, the Quality Assurance and Data Coordinator helps to monitor the quality of child protection programming by ensuring that data, documentation, and case files are accurate, uniform across offices, and in compliance based on funder and contractual requirements.  

This position is limited term and part of an anticipated 36-month contract ending September 30, 2026.

DATA COLLECTION

  • Coordinate with HSPRS Intake Coordinators and Data Specialists to ensure proper data collection for ETO and other databases and platforms.

DATA QUALITY AND ANALYSIS

  • Ensure contract compliance of all HSPRS information and documentation is entered into relevant databases.
  • Ensure case files for new HSPRS cases are maintained and accurate with the appropriate documentation in the electronic case file system.

COMPLIANCE AND REPORTING SUPPORT 

  • Prepare for monitoring by funder through supporting and organizing local office data and evaluating areas that need to be addressed.
  • Facilitate regular internal quality assurance checks that reflect the funder’s timelines.
  • Complete monitoring for all HSPRS offices and ensure monitoring reports are within ORR’s standards and that best practices and corrective action items are followed up upon. 
  • Collaborate with HSPRS training team to ensure all new protocols and procedures set forth by the funder are implemented in a timely and efficient manner. 

PROGRAM SUPPORT

  • Participate in and facilitate training, community of practices, and other meetings with internal and external stakeholders to share best practices for UC services.
  • Comply with all IRC and contracted policies, procedures, and protocols including the IRC Way and Child Safeguarding Policy.
  • Other duties as assigned.

KEY RELATIONSHIPS

  • Directly reports to Senior Program Officer for Quality Assurance and Data, HSPRS
  • Supports Regional Supervisors, staff.

JOB REQUIREMENTS

  • Bachelor’s degree is required, preferably with a concentration in business administration, international affairs/policy management, non-profit management, finance, and accounting, etc.
  • At least two years of related professional experience; preferably with immigrant services and in a non-profit or social service environment
  • Proficient in Microsoft Office applications (Word, Excel, Outlook), strong keyboarding skills, and internet usage skills; database familiarity is a plus.
  • Proven organizational experience with the ability to juggle multiple tasks, set priorities, effectively manage time, demonstrate timeliness, and meet deadlines with accuracy and attention to detail.
  • Fluent in English, both spoken and written; bilingual language skills in Spanish preferred.
  • Ability to effectively communicate and work as a team member with collaborative partners, community, and clients in a cross-cultural, multi-disciplinary environment.
  • Ability to work independently and as part of a team.   
  • Must be cleared and approved by Office of Refugee Resettlement and background check including FBI fingerprints and Child Abuse and Neglect checks required upon hire (initiated by IRC after acceptance of the position)                                                                                                     

Working Environment:

  • Remote work environment with the potential for up to 20% travel 

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period. 

#LI-7


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.