Data Entry Specialist

SCOPE OF WORK: 

The IRC’s Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is growing from six current IRC offices to more than 17 offices throughout the US. This is a national, multi-million-dollar project with ambitious delivery goals in a short time frame. This position is limited term with an anticipated end date in September 2026. 

The goals of the Home-Study Post Release Services Program (HS/PRS) are to:

• Assess the safety and suitability of a sponsor before an unaccompanied child is released from custody into a sponsor’s care (Home Study)
• Provide case management support via remote and / or conducting in-home visits to ensure the continued safety and stability of children in sponsor’s homes and linking children to resources in the community (Post Release Services).

The Data Entry Specialist is a full-time position that will support IRC’s Home Study and Post Release Services (HSPRS) for Unaccompanied Children (UC).  The role will focus primarily on data entry and administrative support to ensure IRC is in compliance per the funder contract. 

Major Responsibilities:

Responsibilities include, but are not limited to:

• Perform high volume of data entry in IRC’s ETO and Box databases.
• Coordinate with Intake and Compliance Specialists, Regional Coordinators, Supervisors, and Case Managers to ensure they are aware of all cases that need data entry.
• Collect data from the UC Portal necessary for data entry into IRC’s ETO database.
• Notify relevant parties of case acceptances, including Case Managers, Supervisors, Regional Coordinators, and UC shelters.
• Work with the Quality Assurance and Data Officer to address deficiencies found in regards to the data entry process and makes recommendations accordingly. 
• Assist in the development and facilitation of in-service training related to data entry.
• Create case files for new HSPRS cases and maintain them with the appropriate documentation in the electronic case file system.
• Ensure contract compliance of all HSPRS information and documentation is entered into relevant databases.
• Organize and archive case records, files, documents, and folders as necessary.
• Comply with all IRC and contracted policies, procedures, and protocols including the IRC Way and Child Safeguarding Policy.
• Other duties as assigned.

Job Requirements:

Education: High School diploma required. Bachelor’s degree in social work or related field of study preferred.

Work Experience:

• Relevant professional experience in human services with a minimum of 2 years' experience is strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Must be cleared and approved by Office of Refugee Resettlement and background check including FBI fingerprints and Child Abuse and Neglect checks required upon hire (initiated by IRC after acceptance of the position).  

Working Environment:

• Remote work
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.