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Ukrainian Response Caseworker

Remote | Sacramento

  • Organization: IRC - International Rescue Committee
  • Location: Remote | Sacramento
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Emergency Aid and Response
  • Closing Date:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview: The Ukrainian Response Caseworker is responsible for providing case management to Ukrainian nationals or individuals affected by Russia’s invasion in Ukraine. It is a role requiring both expertise and comfortability working with vulnerable populations. Along with providing direct case management services, the caseworker links Ukrainian humanitarian parolees to resources in the community and acts as the primary point of coordination for referrals. The caseworker is expected to also stay connected with community partners and new resources for those in need of aid. 

Major Responsibilities:

Key Working Relationships:

Position reports to: Ukrainian Response Supervisor 

Position directly supervises: N/A

Indirect Reporting: Other Internal and/or external contacts:

Internal:IRC Employees and program departments across Sacramento

External:IRC partners and other community agencies

Job Requirements:

  • Associate or BA degree with an emphasis in Social Work, Migration Studies, Public Health, Refugee Studies, Development, Immigration Law, or an equivalent field of study; or 1+ years of related professional experience; preferably with asylum-seeking families, refugees, internally displaced persons, or individuals without status.
  • Previous case management and/or victims assistance experience in a social service, non-profit setting preferred.
  • Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Excellent writing and organizational skills with the ability to effectively summarize large amounts of information and maintain records of case progress achieved. 
  • Ability to maintain accurate and up-to-date physical and electronic files and detailed case notes, enter required data in a timely manner, meet all case reporting requirements within established timelines and standards.
  • Understanding of the U.S. immigration system and the rights of immigrants.
  • Comfortability collaborating with governmental agencies and community providers.
  • Fluent in English and Russian or Ukrainian, both written and verbal communication skills is required.
  • Strong computer skills required. Prior experience using data and tracking systems strongly preferred.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams).
  • Commitment to teamwork and collaboration across all of IRC’s programs.
  • Must have a valid driver’s license, active insurance policy and access to reliable transportation.

Working Environment: 

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. May require weekend and/or evening work.
  • This position will work from the IRC office in Sacramento.
  • Offices hours are scheduled as Monday-Friday, 9:00am-5pm.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.


Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period. 


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.