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Assistant (Communications)

Amman

  • Organization: WHO - World Health Organization
  • Location: Amman
  • Grade: Administrative support - GS-5, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
    • Communication and Public Information
  • Closing Date: 2024-09-29

OBJECTIVES OF THE PROGRAMME

To ensure that effective WHO country presence is established to implement WHO country cooperation strategies that are aligned with Member State's health priorities, sustainable development agendas and harmonized with the United Nations country teams and partners toimprove health outcomes and progress towards achieving Universal Health Coverage.

DESCRIPTION OF DUTIES

Under the supervision of the Communication for Partnership Officer and the overall guidance of the Head of WHO Country Office (HWCO), the incumbent is the focal point for all to provide support by strengthening actions in Communication through:

To amplify public health programmes by supporting communications officer in developing and implementing the communication and media work and by generating visibility for WHO's work including corporate communications, media relations, advocacy and campaigns, audio visual production, assisting communication during emergencies.

- Support in exploring, planning, developing, and resourcing the WCO Jordan potential areas for growing effective and impactful partnerships.- Draft timely press releases, articles and success stories, news and regularly update WHO country office website and provide input for UN website in relation to WHO's work- Monitor and analyse local social media and social media landscapes for prevailing public health topics and discussions and report specific focus on how WHO is being mentioned and regularly share information with programmes. in WHO hub in Jordan.- Assist in preparation of WHO events, including communication and advocacy materials in coordination with regional EMRO and country technical staff.- Support the effective implementation of WHO programmes to raise the visibility of the organization and support the coordination and provide common platforms for partnership with different stakeholders (Donors, collaborating centres and partners) to achieve common goals.- Liaise with United Nations Agencies to broaden WHO's audience by using external and internal channels through the United Nations Communications Groups (UNCG).- Support in highlighting the emergency topics and high priority issues, develop and disseminate RCCE plan with key messages and products in coordination with national authorities and partners.- Liaise with technical teams to ensure accuracy of WHO messages and communication materials.- Support the planning and implementation of communication products in regard to design and content, to ensure consistent branding of WHO communication products and materials across all channels of WCO to maintain public trust in the organization.- Assist in ensuring WR and WCO spokespeople are prepared to represent the WHO in Jordan when speaking to the media or at conferences by producing talking points, speeches, provide background information on media outlets and journalists.- Support the communications officer in attending to cross-functional areas of WCO Jordan, including planning and implementation of emergency communications, health campaigns, Internal communications, and media relations.- Support in developing the audio-visual products for WCO Jordan communication, by translating the technical information into visually representative and impactful products.- Regularly support the Communication Officer to liaise with communication officers at all WHO levels, provide regular updates to EMRO, gather intelligence about upcoming events, products, etc. that could be promoted on social media.- Maintainthe contacts with local media and disseminate information on relevant WHO events.

REQUIRED QUALIFICATIONS

Education

Essential: Secondary education of high school.
Desirable: Completion of bachelor's degree related to Communications.

Experience

Essential: At least five years progressive experience working in the communication field undertaking social media tasks in a private sector.
Desirable: At least one year's work experience in public health and/or development. Working experience with UN/international organization

Skills

-Strong interpersonal skills and ability to perform tasks in a timely manner with high level of accuracy.-Excellent writing skills and knowledge of digital content social media writing.-Excellent knowledge of what is newsworthy and communication/presentation skills.- Skills/experience with Adobe Photoshop or similar software design applications would be an asset- Highly organized and efficient team-player with initiative.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Arabic..
Desirable:

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at JOD 17,286 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test and/or an asynchronous video assessment may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
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