Web Migration Coordinator

UNODC's mission is to contribute to global peace and security, human rights and development by making the world safer from drugs, crime, corruption and terrorism.

The UNODC Regional Office of South-Eastern Europe (ROSEE) in Istanbul, through the delivery of technical assistance under the Regional Programme for South-Eastern Europe (RPSEE), provides strategic support and high-level expertise on drugs, crime, corruption, criminal justice, and terrorism, to partner with countries and jurisdictions across South-Eastern Europe.

UNODC Regional Programme for South-Eastern Europe (RPSEE) 2020-2023 (extended until end 2024):
https://www.unodc.org/documents/southeasterneurope/UNODC_SEE_RP_27-11-2019_final.pdf

The team at the regional office in Istanbul and in the country offices of the South-Eastern Europe Region will be supported by the UN Volunteer in collaboration with UNODC Headquarters.

Under the guidance and direct supervision of the Deputy Regional Representative, the Web Migration Coordinator leads the web migration and quality control of ROSEE website and respective tasks to manage the Content Management System to ensure full activation.

The Web Migration Coordinator has matrix supervision from UNODC Headquarters and guidance (including training) on Web Migration and Management tasks. The UN Volunteer will carry out the following tasks:

• Coordinate the migration of the old UNODC ROSEE websites (Missions, Regional Office, Project Websites, and other relevant information) to a new website under HQs supervision and guidance. Coordinate and update the new information architecture – in a timely manner and in conformity with UNODC editorial standards and guidelines for websites, collaborating with UNODC’s Headquarters and other regional offices.
• Spearhead the implementation of the websites’ migration workplan to develop components of a front-end interface using modern web technologies, ensuring responsiveness, user-friendliness, and compatibility across different devices and browsers as per UNODC functional/technical specifications.
• Coordinate a team of web editors (online volunteers) dedicated to the migration exercise, provide leadership to ensure the development of a cohesive and high performing team.
• Provide technical guidance to the team of web editors (online volunteers) and to web focal points as appropriate; transfer knowledge and skills in digital communications, web content, web user experience and navigation, and oversee the training provided by the regional office team and to the web editors and/or web focal points.
• Engage and build productive relationships with relevant websites focal points and country offices in the region (working in Missions, Regional Offices, under specific Projects and others) to ensure the timely migration of the websites, in conformity with UNODC standards and guidelines for websites.
• Provide guidance on overall editorial direction and minimum needed re-conceptualization/adaptation of websites in line with the new platform/template; ensuring a well-designed, well-structured, easy to navigate and high quality written and visual content (based on the existing content and implementing the minimum required adaptations for the new information architecture/template) that conforms to web usability and content management standards.
• Support in setting up different user roles and permissions within the system and structure the interface accordingly.
• Create wireframes and prototypes to visualize the layout, structure, and flow of the front-end interface.
• Gather feedback early in the development process to ensure the interface meets the requirements and expectations of the stakeholders.
• Provide support in usability testing and refine the interfaces based on feedback from end-users to ensure functionality and user satisfaction.
• Ensure content reflect UNODC’s communications priorities and that text allows easy access for various target groups including the inclusion and diversity scope for persons with disabilities as well as gender and human rights.
• Perform other duties as assigned by the supervisor.

The interface should allow interaction with an integrated system, enable tracking of application statuses, and facilitate communication among involved stakeholders.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

- Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day, 5th of December).
- Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
- Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities (for instance at https://vra.unv.org).
- Contribute articles/wrjte-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
- Assist with the UNV Buddy Programme for newly arrived UN Volunteers.
- Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.