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Director: Duty of Care

Iowa City

  • Organization: IRC - International Rescue Committee
  • Location: Iowa City
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Managerial positions
  • Closing Date:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
This position is currently only open to IRC employees.
IRC understands that Duty of Care means an institutional responsibility to all workers, regardless of position or location. This includes ensuring safe and secure working conditions and a work environment that promotes staff wellbeing, supporting individual resilience while delivering humanitarian services, and sustaining a balanced and productive workforce. Duty of Care also means the IRC maintains formal policies describing how it accommodates special health characteristics and provides support to workers following any and all critical incidents affecting IRC operations. Finally, in recognition of the vast cultural diversity and differences in work environments which characterize its operations, the IRC commits to promulgating minimum and consistent standards in duty of care provisions across the organization while simultaneously developing localized frameworks to support healthy and effective workers in the field.
Job Overview/Summary: 
This role is responsible and accountable for the global, enterprise-wide strategy, planning, design, and overall project management of the IRC’s Duty of Care model along with its different initiatives. This is a bold position which requires strong organizational skills, excellent interpersonal skills, and the ability to work well in a distributed, multicultural environment. The role reports to the Senior Director for Employee Experience and will work closely with different collaborators within the People & Culture Department, Crisis Response, Recovery & Development Department, and Resettlement, Asylum, and Integration Department, along with other key teams such as Safety & Security, GEDI, and Safeguarding.
Major Responsibilities: 
•Subject matter authority and project lead who is responsible for key initiatives within the Duty of Care framework at the IRC. These include staff health, employee wellbeing, critical incident after care, trauma mitigation, and peer resilience support
•Decision making, accountability, project planning and scheduling DOC initiatives, from the high-level planning phase to detailed short-term activity scheduling.
•Provide timely input and progress reporting to the Senior Leaders Group and IRC Leadership Board. 
•Provide strategy and leadership for the Duty of Care team. 
•Drive project progress and coordinate the activities of cross-functional team members, including task and action tracking.
•Proactively handle project risks, dependencies, issues, gaps and resource conflicts.
•Be responsible for and handle significant individual and organization risk.
•Engage and facilitate meetings with collaborators across globally distributed business units, and coordinate collaborator communications.
•Ensure that project communications are timely, relevant and accurate, including regular status updates.
•Own and take accountability for budget management to ensure that short-term and long-term investments best serve IRC employees’ wellbeing and the organization’s reputation, efficiency and outcomes. 
•Oversee a vast network of global niche vendors and services
•Personally address highly sensitive, confidential and sophisticated employee matters
Your Development Value:
•Help take a high functioning team to the next level through a restructured service model
•Unparalleled exposure to and collaboration with senior leadership across a highly matrixed, global organization
•Deepened understanding of global humanitarian aid, relief, and development sector
Job Requirements: 
•Masters Degree or equivalent with 5+ years of experience in Duty of Care related initiatives
•In depth Knowledge of Duty of Care initiatives, including staff health, wellbeing, safety and security, trauma mitigation, peer resilience support and incident protocol 
•Outstanding relationship leadership skills
•Deep research and solution development skills
•Experience in project management leading large-scale, cross-functional projects
•Experience in facilitating governance processes
•Excellent writing, presentation and meeting facilitation skills
•Skills in leading and reporting budgets 
•Experience in using project management methodologies, templates, tools and processes
Preferred Additional Requirements
•Experience in working with a program delivery office or equivalent structure within a globally matrixed organization
•Understanding of the challenges related to implementing organizational change in the sector
•Fluency in written and spoken Arabic, French, or Spanish a plus 
Working Environment: 
•Standard office work environment
US and International travel as the need arises - up to 20% at times 
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits: 
The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
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Minimum Qualifications:Update
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.