Protection Assistant

Protection from Violence Assistant (Open to Nationals Only)

Females are highly encouraged to Apply. 

What we are looking for

The purpose of the Protection from Violence Assistant position is to provide technical support in case management. 

What you will do     

Generic responsibilities 

• Adhere to NRC policies, tools, handbooks, and guidelines.
• Assist a range of support with the implementation of the Protection from Violence portfolio according to plan of action.
• Implements independently procedures and activities within own function or core competency as delegated.
• Responsible for the organization and delivery of tasks in line with priorities and standards.
• Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, to be most effective in supporting the team.
• Use initiative in day-to-day problem solving in line with agreed procedures, priorities and standards for the area of work.
• Prepare and develop status reports as required by line management.
• Ensure proper filing of documents for all cases assisted.
• Promote and share ideas for improvement in your area of expertise.

Specific responsibilities 

• Identify and respond to cases in a safe and dignified matter for effective and timely response including cases during the Mobile Protection desks. 
• Ensure timely referral of cases based on the identified needs to other stakeholders for appropriate response and functionality of the referral system. 
• Support qualitative data collection, assessments, key informant interviews and focus group discussions to identify community needs and protection from violence service gaps.
• Ensure regular field and home visits are carried out in line with Case management processes and PFV SOPs.
• Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers.
• Ensure cases identified through feedback and referral response mechanism is addressed in timely and response matter. 
• Support the PfV trends to ensure quality analysis for appropriate planning, response and advocacy.
• Assist the team in identifying and responding to emergency cases, especially internal referrals.
• Support in the development of concept notes and PFV activities to enhance timely implementation. 
• Participate in any other related activity in coordination with the Line Manager.
• Participate in mapping exercises and assessments aimed at identifying the locations and needs of vulnerable populations in Urban and the surrounding neighbourhoods, by using participatory data collection tools and methodologies.
• Support the maintenance of protection from violence case management database with PfV Officers.
• Ensure timely submission of reports (Highlights) on PFV activities to the line management for analysis development. 
• Assist in identification of changes and/or trends related to the violence in his/her area of intervention.
• Collect and transmit regularly to the Protection from Violence Officer documents and activity reports from the villages under his/her responsibility.

Please download JD-Protection from Violence Assistants (3).pdf  to learn more about the position. 

What you will bring

Context/ Specific skills, knowledge, and experience: 

Qualifications, Skills, Competencies and Experience:

• University degree in law, social studies and Development studies.
• Minimum of 2 years' work experience with NGO, legal or international organization in the area of protection or human rights
• Experience from working as a Protection or Legal Officer in a humanitarian/recovery context.
• Experience from working as an Assistant in a humanitarian/recovery context.
• Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification.
• Previous experience from working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Excellent interpersonal skills.
• Experience with case management (general protection case management preferred, GBV or CP acceptable).
• Experience with psychosocial support, PFA, preferred.
•  Inclusive and Accountable.
• Handling insecure environments
• Planning and delivering results.
• Empowering and building trust
• Knowledge of the context in Uganda
•  Knowledge of the English and local language 
• Experience working with government, local authorities, humanitarian actors, host community and displaced populations (IDPs, returnees and Refugees)

What we offer

• Duty station: Kampala Uganda
• Contract: national contract, 4 months 
• Travel: up to 20% internally. 
• Salary/benefits: Grade 3 on NRC’s country salary scale. 
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
• Application is online only, Qualified Ugandan Nationals only.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• If you have any questions about this role, please email NRC Uganda Recruitment team @ hilda.egesa@nrc.no with the job title as the subject line.

Please Note:

1. NRC does not at any stage of the recruitment process request candidates to make payments of any kind. Further, NRC has not retained any agent to conduct recruitments on behalf of the organization.
2. NRC is committed to protecting staff and the people we serve within our programmes from exploitation and abuse and any kind of misconduct. NRC has specific policies, including our Code of Conduct, PSEA and Child Protection, which outlines the expected behaviour and the responsibility of all staff, beneficiaries, Suppliers, consultants and other stakeholders and has Zero Tolerance towards any breach. Any candidate offered a job with NRC will be expected to sign NRC’s organizational Policies and Code of Conduct as part of their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
3. NRC is an Equal Opportunity Employer.
4. NRC is committed to a diverse workforce through Diversity Equity and Inclusion; therefore, Qualified Female Candidates, Refugees and Persons with Disability are encouraged to apply.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian Organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC’s programme in Uganda has a community-based approach and uses protection analysis to inform the response and target the most vulnerable refugees and host communities. The programme is multisector and anchored mainly on market-based interventions, with expertise in education, protection, livelihood and food security (LFS), water, sanitation and hygiene (WASH) promotion, shelter and information, counselling and legal assistance (ICLA). NRC is present in all larger refugee hosting districts. Scaling up our activities with the hard-to-reach populations is our priority, resulting in an integrated urban programme, among other activities. 

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC