Communication Officer

Introduction

The Communication Officer position is situated in the Development Cooperation Support Unit (DCSU) within the Department of Multilateral Partnerships and Development Cooperation (PARTNERSHIPS).  PARTNERSHIPS leads, coordinates and promotes the ILO's involvement in the UN system and cooperation with other multilateral organizations. In doing so, it cooperates with the ILO Offices in New York, Washington and in other locations hosting international organizations. PARTNERSHIPS also establishes and develops strategic partnerships in close interaction with other clusters and the regions. It is responsible for developing the ILO’s strategy for development cooperation and it leads consultations and negotiations with development cooperation partners. It is responsible for mobilization of voluntary contributions for the ILO’s programme as well as for coordinating development and financial reporting to funding partners. Finally, it facilitates, in close collaboration with other portfolios, the streamlining of work processes and procedures for enhanced partnerships and development cooperation.

DCSU deals with development cooperation (DC) policies, ensures quality assurance of proposals for ILO’s development cooperation programmes and projects, provides project development design support, delivers staff development on project cycle management and DC, develops statistical data on ILO’s DC portfolio, and facilitates internal and external communication as well as knowledge sharing in ILO’s development cooperation. Many of these areas are supported by online platforms (e.g. SharePoint), websites or dashboards.   

Under the overall supervision of the Director of PARTNERSHIPS, the Communication Officer will report to the Head of DCSU.

Specific Duties

1. Provide support in the implementation of the communication strategy of PARTNERSHIPS in alignment with ILO overall communication strategy,  guidance and efforts.
2. Provide analytical inputs and participate in content reviews of communication products on ILO development cooperation (for example, press releases, fact sheets, brochures, think pieces, result reports, infographics and multi-media materials).
3. Organize, prepare and update content for both the PARTNERSHIPS public website and its intranet.
4. Contribute to the ILO Partnerships presence as well as to partnership and development cooperation content on ILO social media channels.
5. Assist in the PARTNERSHIPS knowledge management and sharing as well as in training activities for ILO staff on communication, including through its online community of practice, learning journey platforms, development cooperation management application and the organization of training sessions, events and meetings.
6. Provide user support for the ILO development cooperation dashboard by communicating on ILO development cooperation data.
7. Prepare presentations, analytical briefings and information notes for management on issues related to resource mobilization and partnerships, programme and project development, implementation and decision-making.
8. Perform other relevant duties as assigned.

Required qualifications

Education

First level university degree in communications, economics, social science, international studies or another relevant field.
 

Experience

At least three years of professional experience in communication or public information.

Languages

Excellent command of English and a working knowledge of another working language (French or Spanish) of the Organization. Knowledge of a third working language of the Organization would be an advantage.

Competencies

In addition to the ILO core competencies, this position requires:

Technical Competencies

Excellent writing skills. Ability to adapt a message to culturally diverse audiences. Good analytical skills. Good knowledge of computer applications for design, graphic visualization, website development.

Behavioural competencies

Establishes productive client relationships. Good interpersonal and communication skills. Ability to deal with people with diplomacy. Ability to work on own initiative as well as a member of a team. Seeks opportunities to build the depth and breadth of own expertise and knowledge. Promotes knowledge sharing. The ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes