Intern, Information Management and Data Engineering

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

Information Management (IM) for the IFRC is the collection, management, analysis and dissemination of data and information to support decision-making.

The Information Management team works collaboratively with Regional and Country level counterparts to: i) manage an inclusive local-to-global IFRC wide response system, built upon Movement learning, informed by industry best practices, and equipped for the future; ii) deliver innovation in managing information – more timely and comprehensive data collation and analysis for IFRC operational and strategic decision making; iii) ensure evidence based analysis of risks and capacities that supports better preparedness and more integrated, multi-sectoral, holistic approaches to response and recovery; iv) profile the work of the IFRC across the preparedness – response – recovery continuum – highlighting the value added of the IFRC for strengthening resilience; v) expand DREF access to more of the most vulnerable communities and in response to the many small, silent and forgotten disasters; vi) deliver more transparency in procedures and in decision making including through clear agreed SOPs; and vii) instil an IM culture in the IFRC – disseminating why information is needed, how it is used and the value of unique RCRC data and analysis.

Job Purpose

The primary focus of the internship is to support the IM team in the development of the GO platform, (go.ifrc.org).  This will include development and execution of data cleaning and consolidation processes and user support, user feedback logging and analysis.

Job Duties and Responsibilities

The IFRC is looking for an intern that will support the Information Management team responsible for supporting work related to the GO platform. The key tasks of the intern will be:

• Support the GO project team and network on matters including but not limited to information management practices related to data collection, collation, analysis and dissemination for programmes and operations;
• Work closely with humanitarian analysts, data analysts and other team members to understand their data needs and suggest the necessary infrastructure and tools to support their analysis.
• Implementing data validation, cleansing, and enrichment processes to ensure the accuracy, completeness, and reliability of data.
• Support data entry, processing and analysis of IFRC emergency operations data.
• Monitor GO user permissions and provide quick feedback for any common issues;
• Collaborate with colleagues to propose a feedback elicitation and guidance documentation repository system for GO;
• Identify and track enhancements and needs for the GO platform and related final products, based on categorised feedback from users;
• Prepare data visualisation and analysis products;
• Support with organisation of internal and external meetings, trainings and events.

The intern will report to the Information Management and Data Science Officer of the Information Management Unit in Geneva.

Duties applicable to all staff

1. Actively work towards the achievement of the Federation Secretariat’s goals. 
2. Abide by and work in accordance with the Red Cross and Red Crescent principles.
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Education

Required

• Be currently-enrolled in a university or equivalent level, or have graduated recently (normally within 1 year from the date of hiring) in an area that is compatible with the IFRC activities.
• Bachelor’s degree in software engineering, economy, statistics or a related field.

Preferred

• Master’s degree in a relevant discipline.
• Complementary education on use of LLMs programmatically is highly desirable.

Experience

Required

• Experience in managing database projects, including dataset creation, data entry, and data aggregation.
• Strong experience in accessing, integrating, and working with APIs.

Preferred

• Experience in managing platform feedback systems and performing feedback analysis.
• Experience with Red Cross Red Crescent Movement.

Knowledge, Skills and Languages

Required

• Fluently spoken and written English.

Preferred

• Good command of another IFRC official language (French, Spanish or Arabic).
• Proficiency in online mapping tools, data visualization platforms, and dashboard creation (e.g., Power BI).
• Knowledge and understanding of disaster information management issues.
• Knowledge of IFRC information management tools and IFRC data sources.

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.

Application Instruction

Please submit your application in English only.