Employment and Cash Specialist

Job Overview/Summary:  

The full-time employment and cash specialist works closely with clients in IRC’s Matching Grant (MG) early-employment program, to ensure job seekers obtain at least entry-level employment during their first six to eight months in New York. Services include employment preparation, job placement, career enhancement services and close follow-up services. They network with area employers, staffing agencies and community-based workforce organizations to ensure ongoing opportunities for client placement.

Major Responsibilities:

• Provide intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services.
• Collaborate with caseworkers, adult education coordinator and employment specialists to ensure client compliance with program guidelines including, but not limited to, attendance in English language and job readiness training, participation in all available interviews and acceptance of job offers.
• Participate in development of self-sufficiency plans for employable adults and engage adults in budgeting at time of employment to assess financial health.
• For MG clients, and in collaboration with the economic empowerment team:
  • Provide individualized job preparation, application and placement services that enhance clients’ employability and result in successful placements.
  • Monitor job performance, wage level, employer/employee satisfaction and job retention.
  • Assist clients and employers with post placement issues and continuing employment needs.
• Record all services in Efforts to Outcomes (ETO) database and relevant reports for MG.
• Request disburse and track cash assistance payments to MG clients successfully complying with program requirements.
• Disperse donations to MG clients and assist with tracking of contributions in kind (CIK), including community assistance and support provided to MG clients.
• Train and supervise interns serving MG clients.
• Ensure timely and accurate compliance to all reporting requirements.
• Maintain case file documents recording client participation and outcomes.
• Other duties as assigned.

Job Requirements: 

Education:  

• Bachelor’s degree in education, social work or other relevant field preferred

Work Experience:

• At least one-year experience working with immigrants or refugees, preferably in a workforce development and/or case management context

Demonstrated Skills and Competencies:

• Solid diplomacy, relationship building and networking skills; ability to effectively manage internal and external relationships
• Exceptional organizational skills with proven attention to detail
• Demonstrated success working and communicating effectively in a multi-cultural environment
• Proven ability to contribute both independently and as a key team member
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook.
• Ability to travel regularly throughout New York City via public transportation. 

Language Skills: 

• Ability to read, write and speak English fluently is required. Fluency in one of the languages of populations served is highly desired (Arabic, Persian/Dari, Pashto, Spanish)

Working Environment:  

• Standard office work environment. Some field work required (10% of time), including accompanying clients to employers for training and/or job opportunities.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.