Officer, Human Resources

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”  IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas.  IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

 

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

Job Purpose

Under the supervision of the HR Manager, the HR Officer is responsible for providing HR support to staff of the Ukraine Country Delegation, in line with the overall global Federation HR Strategy.

Job Duties and Responsibilities

Payroll, compensation, and benefits

• Ensuring that the pay practices comply with state and federal laws and regulations.
• Manage the administration   of the social security and pension for national staff and ensure the proper implementation.
• Prepare payroll list, make it validated (by the Head of Country and the Finance Delegate)
• Provide the required documents and information to the external payroll provider.
• Review the payroll provided by the  external  payroll   provider before  passing   the information  to   finance for salary payments.
• Updating and maintaining payroll records.
• Maintain updated information on staff salaries, allowances and ensure compliance with current laws and regulations in close collaboration with the HRD and Finance Department
• Ensure timely, equitable, transparent and systematic approvals of HR benefits, entitlements and contracts.
• Calculation and payment of termination payments in coordination with the external provider.

Recruitment and selection

 Provides comprehensive support throughout the entire recruitment lifecycle, particularly during periods of staff shortages or high-volume hiring initiatives.

HR systems

• Act as focal point for all existing HR systems ( D365, IFRCjobs, Learning Platform, E-contracts…etc.)
• Maintenance of records & registration in D365 database
• Conduct training sessions for newly recruited employees in relevant HR systems
• Ensure support in registering and updating master data in the organization’s HR systems.

General administration, policies, procedures

• Personnel File Management:

-      Establish and maintain employee personnel files.

-        Update records to reflect changes in employment status and details.

• Employee Documentation:
• Issue employment verification and other relevant certificates to staff.
• Assist in communicating various local HR policies, procedures, laws standards and government regulations to employees and management e.HR Transaction Processing:
• Execute HR-related transactions (onboarding, internal transfers, offboarding, job sharing, exit procedures) in compliance with labor laws, organizational policies, and standard operating procedures.
• Leaves and Absences Management:
• Maintain accurate records of employee annual leave, sick leave and any other leave type.
• HR Documentation Control:
• Manage and organize HR documentation, including: • Employment contracts • Separation agreements • non-disclosure agreements • Personal identification documents • Organizational charts • Personnel action forms • Formal correspondence.
• Law Compliance:
• Monitor changes in employment legislation.
• Provide guidance to employees on labor law matters and company policies.
• HR Advisory:
• Offer consultations to staff regarding employment regulations.
• Be responsible for monthly statistics – staff turnover, headcount etc.
• Contribute to the continued improvement of HR metrics and their tracking to generate valuable information and facilitate decision making.
• Insurance Management:
• Coordinate and manage life insurance and general staff insurance programs.
• Process insurance enrolments for new employees.
• Conduct annual data renewals for existing staff.
• Handle insurance cancellations for departing employees.
• Assist employees with filing insurance claims when necessary.

 

Job Duties and Responsibilities (continued)

• Actively work towards the achievement of the Federation Secretariat’s goals.
• Abide by and work in accordance with the Red Cross and Red Crescent principles.
• Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Education

Required:

• An advanced university degree in HR or related field. A combination of a first-level university degree and extensive relevant experience may be accepted in lieu of an advanced university degree.

Preferred:

• Professional HR qualification or equivalent experience

Experience

Required:

• At least 3 years experience in  HR field 
• Conducted performance reviews and provided guidance on career development
• Administered employee benefits and compensation programs
• Handled employee relations issues and conflict resolution

Preferred:

• At least 2 years of experience of working for the Red Cross/Red Crescent Movement
• Collaboration with management on workforce planning and organizational development

Knowledge, Skills and Languages

Required:

• Knowledge of employment laws and regulations
• Proficiency in HRIS and HR software systems
• Problem-solving and conflict resolution skills
• Ability to maintain confidentiality and handle sensitive information

Preferred:

• Analytical and data interpretation abilities
• Knowledge of performance management techniques
• Good spoken and written English

Competencies, Values and Comments

VALUES: Respect for diversity; Integrity; Professionalism; Accountability

CORE COMPETENCIES:Communication; Collaboration and Teamwork; Pro-activity; National Societies and Customer Relations; Creativity and Innovation; Building Trust