Outreach Officer (Nationals Only)

Technical Quality

The emergency community outreach officer will be based in Herat with extensive travel to all IRC field offices where more support will be needed during any emergency and give support to the community.

• Adhere to and proactively promote the men, women, boys, and girls, - and client-centered support approach, and the protection guiding principles.
• Ensure at all times a men, women, boys and girls and client-centered approach throughout all activities and services you and the team provide; this includes ensuring confidentiality of clients, and respect for their wishes and decisions.
• Support the FSP team in conducting focus group discussions and other activities that gape protection risks for women and girls.
• Provide and reinforce appropriate safe and confidential referrals of client of protection to PSS.
• Work with the FSP team to conduct regular safety audits and ensure safest possible programming for men, women, boys, and girls.
• Support distributions of risk reduction items such as dignity kits.

Community Outreach and Risk Reduction Support

• Conduct daily, community outreach paired with one other team member to build and maintain relationships with communities, including local leaders, different groups, and stakeholders, in order to foster an environment of support to men, women, boys and girls.
• With the technical support from the FSP Senior officer, develop appropriate messages on the types of services and support available to community where these services are available, how communities can support clients to access services, and the benefits of seeking care and support.
• Adhere to the protection guiding principles throughout all protection outreach and engagement interventions. This includes ensuring confidentiality of clients, and respect for their wishes and decisions.
• Work with the FSP team to develop and conduct regular safety audits, Focus Group Discussion, Community mapping to ensure safest possible programming for men, women, boys and girls.

Staff Supervision and Development

• Conduct a weekly scheduled team meeting for all volunteers at the community to discuss programming progress, successes, challenges, quality and areas for improvement, adaptation, or change; feedback to the Snr FSP Program Officer and put in place an action plan.
• Conduct regular 1 to 1 meeting with each of your direct-report staff community volunteer to reflect on work, communicating clear expectations.
• Create monthly site teamwork plans with the community team; review these on a weekly basis to check process and adjust if necessary.
• Conduct weekly check-in meetings with the incentive workers and volunteers to ensure they are supported in their roles and have what they need to run their activities; support on recruiting these positions for the community.
• Directly supervise the volunteers and ensure timely completion and submission of monthly timesheets, communicating clear expectations.
• Monitor volunteer care and well-being and approve and manage all leave requests to ensure adequate coverage
• Through close work with the Family Support Programming’s Family Support Center Sr. Prevention officer and Family Support Programming’s Manager, ensure that all the volunteers are provided with the core FS needed training package and identify opportunities for further training
• Assist with the recruitment of volunteers and incentive workers

Monitoring and Reporting:

• In cooperation with the Family Support Senior officer, continuously monitor activities, assessing their relevance to the needs, priorities and interests of the community.
• Keep close track of indicators on a monthly, and flag to the FSP-Senior officer when programs is behind of activity implementation

Coordination

• Actively participate in the mandatory weekly team meeting and the individual supervision sessions with the FSP. Senior officer.
• Conduct ongoing focus group discussions with men, boys, women and adolescent girls to inform program activities; and working with the FSP team in the Center to ensure response to the evolving needs of women and girls and their communities.
• Maintain effective working relationships with relevant stakeholders including community leaders and other implementing partners.

Complete monthly activity reports, according to guidance provided by the WPE Response Officer

Other

• This position is roving and the intitled person must have the ability to travel to villages throughout all provinces including where IRC operates,
• Complete attendance sheets for relevant activities and contribute to monthly activity reports
• Maintain positive coordination and relationships with partner and other sector staff. 
• Other relevant duties as assigned by the FSP-Manager to support the implementation and quality of the program