Procurement Senior Analyst - UN Web Buy Plus

Provide timely, effective and accurate customer service,  maintain and nurture relationships with clients:

• Provide high quality UN Web Buy procurement services, covering proactive follow-up,  applying any corrective measures to ensure that customers’ expectations are met. 

• Monitor timely delivery of goods, trouble-shooting on logistics issues. Coordinate custom clearing issues and last-miles delivery services where applicable. In order to ensure timely delivery, the Procurement Analyst actively engages with the supply chain stakeholders, i.e. clients,  suppliers and freight forwarders.

• Actively engage, with support from corporate resources, in the implementation of innovative offerings involved with complex commodities including installation services and on-site training of grantees.

• Maintain and nurture customer relationships; Proactively assist clients with queries and concerns, provide prompt solutions; escalate operational issues to the clients. Manages oral/written response to routine queries from the donor and its stakeholders regarding UN Web Buy Plus matters.

• Manage oral/written response to queries from the donor and its stakeholders regarding UN Web Buy matters. 

Independently manages & processes quotations, final purchase orders & vendors in oneUNOPS (ERP) and the electronic catalogue (UN Web Buy Plus)

• Manages creation/modification of quotations from UN Web Buy, creation of contract documents from UN Web Buy templates where required, obtaining of client acceptance,ensuring of funds through the different payment channels,handling pre-Shipment Inspection cases, i.e. filling in of documents, issuance of invoices and communication with inspection agencies for orders which are not exempt from this inspection.

• Create Purchase Orders in UN Web Buy from established long-term agreements & place orders with suppliers.

• Creation of Purchase Orders in ERP, seeking approval and budget checking, screening of supplier invoices for correctness, creation of receipts and monitoring of payments with finance department

• Corresponds with suppliers concerning availability of products, technical queries etc

• Corresponds with freight forwarders concerning freight rates and logistics 

• Handles vendor performance management and procurement cases

• Ensures all transactions and activities are in full compliance with UNOPS rules, regulations, policies and strategies;

• Performs, when required, secondary bidding exercise specially for freight, coordinating all aspects of bid/proposal evaluation award and negotiation, where required

• Records all steps to ensure full transparency and accountability, follow up and trouble-shooting with logistics issues, processing of insurance claims, coordination of customs clearing problems

Development and follow up of business opportunities:

• Contributes and supports the development and implementation of the UN Web Buy Plus business strategy 

• Proactively engage on a regular basis with internal or external partners of  UN Web Buy Plus to identify potential growth of procurement volumes on new commodities and contact new potential partners to offer Web Buy services. Share activity reports, establish SOPs and SLAs where required

• Maintain and develop contacts and business opportunities within users of the solution, monitor communications, follow-up activities and proposal of new solutions available in the catalogue

Contribute to the continuous improvement in procurement operations and development of UN Web Buy Plus:

• Report bugs, correct data where required and continually support further development of working tools and enhancement of platform integration, as may be required

• Keep abreast of developments in OneUNOPS, UN Web Buy and other systems

• Support the creation and revision of Standard Operating Procedures (SOPs) to ensure continuity and consistency of processes

• Identify opportunities for integration of new categories to the existing catalogues

• Participate in ad-hoc procurement activities and perform other related duties as required.

a. Education  A master’s degree preferably in logistics, procurement, public administration or related areas is required. A  first-level university degree (Bachelor's or equivalent), preferably in logistics, procurement or related areas may be accepted in lieu of masters, with an additional 2 years of experience.CIPS Certification or equivalent is desirable.

b. Work Experience 

Essential:  

• Minimum of 2 years of working experience is required in procurement and/or supply chain management and/or administrative support services with UN and/or other international organizations.

• Experience in handling international logistics and Incoterms 2020 

• Proven experience in management of delivery of products on a global scale is required.

• Experience in the usage of computers Google Suite and knowledge of spreadsheet and database packages as well as experience in handling web-based management systems is required.

• Familiarity with the UN WebBuy Plus platform is a definite advantage. 

• Experience in a procurement function in a field office is desirable

c. Languages 

Fluency in English and French are required. Knowledge of Spanish or other UN official languages is desirable.