Information, Knowledge Management and Learning Specialist

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

Organizational Setting

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 20230 Agenda through FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient, and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

FAO’s Food and Nutrition Division (ESN) assists members to improve diets and raise levels of nutrition, as well as provides support with appropriate policies, strategies and methodologies for improving the efficiency and inclusiveness of their agriculture and food systems. As a knowledge leader, areas addressed include dietary assessment, support on nutrition-sensitive food and agriculture policies and programmes, effective nutrition promotion programmes, food value chains, market linkages, post-harvest handling, food loss and waste reduction and nutrition-sensitive agro-processing. FAO is committed to supporting Members in their efforts to improve nutritional outcomes as stated in the Rome Declaration on Nutrition (November 2014) and to mainstream nutrition across all the work of the Organization.

Reporting Lines

The incumbent works under the overall guidance of the Director, Food and Nutrition Division and the direct supervision of a Senior Officer.

Technical Focus

The technical focus of the work is on the management of knowledge and learning processes and practices in support to ESN programme of work, within the framework of FAO’s nutrition agenda.

More specifically, these processes aim at supporting the implementation of projects and programmes through the management of information and knowledge, and the dissemination and uptake of knowledge in institutions and the wider governance context at country level.

Tasks and responsibilities

• Facilitate the development and implementation of knowledge management and learning processes and their integration within projects and programmes in collaboration with country actors and FAO’s decentralized offices and partners.
• Provide support to the development and maintenance of knowledge and learning platforms and repositories as resources for projects and programmes implementation.
• In collaboration with technical teams, identify and disseminate relevant information, lessons learned, good practices, and knowledge and learning products that facilitate learning at the organizational level.
• In collaboration with technical teams, develop knowledge and learning products such as briefs, case studies, collections of practices, online and face-to-face capacity development and other relevant materials, based on project results and work at field level.
• Design, host and/or facilitate multi-stakeholder knowledge sharing and learning events, webinars and workshops, involving FAO’s relevant technical experts and external partners.
• Undertake travel or provide remote support for knowledge management and learning activities benefiting government counterparts and other selected national partners.
• Foster knowledge utilization and uptake in collaboration with FAO’s teams and Decentralized Offices.
• Disseminate learning materials, good practices and relevant information to support the implementation of FAO programmes and projects, both internally and externally.
• Develop stories in support of thematic areas of work and integrate them in relevant knowledge databases.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• Advanced university degree (for Consultants) / University degree (only for PSA) in knowledge management and learning, capacity development or in a relevant discipline.
• A minimum of one year (Category C), five years (Category B) or 10 years (Category A) of relevant work experience in facilitating knowledge management and learning processes, and in developing tools for knowledge management and learning, including work experience with national and international NGOs, development and UN agencies, governments and donors.
• Working knowledge of English and limited knowledge of French, Spanish, Arabic, Chinese or Russian is an asset (for PSA only one language may be required).

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Work experience in more than one location or area of work.
• Extent and relevance of experience in collecting, analysing and sharing information, and implementing knowledge and learning processes and practices.
• Extent and relevance of experience in managing platforms and tools for knowledge management and learning.
• Familiarity with UN organizations.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

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