HR Senior Officer

Under the overall supervision of UNOPS Senior Programme Manager, and under the direct guidance of the Chief Human Resources Officer (CHRO), the HR Senior Officer will serve as primary focal point to provide lead support to the consolidation and strengthening of improvements to the HR processes mentioned in UNSOS HRS Business Process Improvement (BPI) report, and to HR-focused capacity building initiatives, with particular focus on capacity building for the Somali Security Forces (SSF), and for national staff. He/she will perform the following tasks:

Summary of Key Functions:

1. Training and capacity building activities
2. Business Process Re-engineering
3. Other Support Initiatives

1.      Training and capacity building activities

• Conduct a review of UNSOS HRS Business Process Improvement and re-engineering initiatives and products; and establish revised priorities and targets for implementation.  
• Co-ordinate refresher training in the various HR platforms (Inspira, Staff entitlement, UMOJA) for all staff especially focusing on new features and changes to the systems.
• Lead reorientation of the HR Induction training programme, including standardization of materials on benefits and entitlements for use and benefit of new staff members.
• Organize and coordinate delivery of refresher training and orientation for current and new hiring managers to enable them carry out their recruitment and other HR tasks in an efficient and effective manner. The training to managers will include on: Inspira and UMOJA and should particularly target roles in the Manager Self-service (MSS) and related functionalities.
• Support development, co-ordination and delivery of HR-based training and capacity building initiatives in support of SSF and national staff.

2.      Business Process Re-engineering

• The HR Senior Officer will build on and support validation of gains made in the following HR improvement initiatives and solutions:
• Review of the human resources support model to staff, especially those located in the regions/sectors, and suggest solutions to further improve on service delivery.
• Review of the current business process for recruitment of non-staff, i.e.  consultants and Individual Contractors, recommend and implement process improvements to further streamline and rationalize timelines, to ensure efficient and timely processes in on-boarding and separation.
• Consolidate and review the various HR process tools and tracking sheets in use, for streamlining. Revised and improved tools to be documented, shared, and socialized with hiring managers and other users.
• Support the establishment of a repository of FAQs and Issues matrix on Budget Preparation process in terms of the questions and concerns commonly raised.)
• As focal point, engage and reactivate implementation of the exit interview tool. This will include implementing exit interviews to systematically collect best practices and issues by involving mission Best Practices Unit and the Gender unit.

3.      Other Support Initiatives

• Lead support for the conduct and implementation of recommendations and resolutions of the annual HR Collective Dialogue.
• Provide direct surge capacity support to roles and processes in staff selection, and administration of entitlements, both as part of validation of BPI solutions introduced, and to explore opportunities for further improvement in core HR service provision.  This function may include serving both as Recruiter and/or HR Partner, subject to completion of relevant training and certification prerequisites.
• Day to day front office support to office of CHRO in formulating and sustaining policy and operational solutions for mission leadership, managers, and staff. This role will include anchoring ad hoc and special projects in mandate implementation.
• Building on ongoing initiatives to fully automate for shared use with clients, workflows, and HR solutions for clients.

• A Master’s Degree, preferably in Human Resources, Business Administration or other relevant disciplines is required.
• A Bachelor’s Degree in combination with additional two years of experience may be accepted in lieu of a Master’s Degree.

• A minimum of two (2) years of professional experience in support to programme development and management.
• A minimum of two (2) years of experience in globally dispersed teams. 
• A minimum of one (1) year of experience in applying structured project management methodologies for delivery of business projects. 

• Skilled in use of MS Visio and MS PowerPoint.
• Understanding of Internet, Intranet, Extranet and multi-tiered architectures.

• Fluency in English (speak, write, read) is required.
• Knowledge of another UN official language is desirable