Manager, Community Health

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services. IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat. IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

Job Purpose

The Manager, Community Health and First Aid is leading the community health and first aid programmes in the Afghanistan Country Delegation and the primary lead for engagement with the Health Department in ARCS on community health and first aid. The manager is also expected to engage stakeholders (Ministry of Public Health and EPI, partners, donors, people to be reached) to ensure sustainability of funding and programme. The manager must also work closely with the Quality and Accountability team in the delegation to ensure programmes are designed and implemented according to the standards set by IFRC. He/she will be reporting to Health Coordinator.

Job Duties and Responsibilities

Programme Strategies and Development 1.Oversee the development of national strategies and program initiatives for community health and first aid programmes in collaboration with ARCS, donors and partners providing substantive inputs in Health in annual planning processes and aligning the development of program activities for ARCS under the IFRC Operational Plan (OP). 2. Support building NS capacities on preparedness and response capacities for community health and first aid programmes and deliver valuable technical support for emergency operations. 3.Establish, manage and/or support community-based public health interventions, including epidemic control, health and hygiene promotion, and disease prevention interventions. 4. Provide technical advise in matters of public health needs in communities and implementation as part of emergency response management and ensure links to relevant IFRC structures. 5. Work closely with teams in Afghanistan Country Delegation to community health and first aid programmes interventions are enabling communities’ voices and feedback to be heard. 6. Responsible to manage the community health and first aid programmes, which include program planning and implementation, ensure quality of program to meet the output and outcome indicators. 7. Provide technical support to IFRC to adopt/develop a contingency plan to sustain essential health and medical services during major pandemic situations assuring safety of all IFRC staff and volunteers. 8. Monitor programmes’ progress and quality including field visits to programme sites with IFRC counterparts and provide structured feedback in a way that can improve programmes’ progress, sustainability and impact. 9. Ensure coordination between the programme components and build synergy with other projects through sharing of experiences, tools, methodologies, approaches and lessons learned. 10. Act as budget holder for assigned health projects and oversee overall financial aspects of community health and first aid projects. 11.Coordinate and oversee the timely and accurate preparation and submission of accurate funds transfer requests and projects’ monthly, quarterly, annual and final financial reports that meet donors’ requirements. Ensure compliance in financial reports and supporting documentation for donors are prepared as outlined in funding agreements. Coordination and Resource mobilization 12. Support Health Coordinator, Program coordinator and resource mobilization in development of proposals and budgeting to maximize resource mobilization opportunities in line with community health and first aid programmes priorities and ARCS capacity to deliver. 13. In close liaison with ARCS, participate to relevant coordination setup established by the Ministry of Public Health, including the Inter-Agency Coordination Committee (ICC) as well as RCRC movement coordination in Afghanistan 14. Coordinate with UN and other international actors involved in community health and first aid programmes. 15. Support and encourage the ARCS to liaise regularly with authorities, UN agencies and other respective stakeholders and to attend national and regional community health and first aid 16. Promote documentation and dissemination of achievements and undertake advocacy actions. 17. Support the promotion on ARCS value proposition in community health programmes through appropriate communication materials (case studies, AV production, fact sheet on overall ARCS contribution) 18. Maintain close communication with Regional and Geneva health counterparts for health programme resource mobilisation, in coordination with Health Coordinator and Program coordinator . 19. maintain the culture of exchange/sharing of data and information of ARCS community health and first aid programmes intervention in the country among RCRC partners. 20. Actively participate in the RCRC Health coordination meetings and supporting ARCS in co-leading the coordination.

Job Duties and Responsibilities (continued)

Quality and Accountability 21. Ensure the production of regular, timely, accurate and quality narrative and financial reports as well as any other required updates and situation reports; facilitate the generation of quality content which can be used for publicity and promotional purposes. 22. Actively engage in support to ARCS for improved data collection and management, including contextual analysis, baseline and ensuring ARCS regularly updates data and information related to community health and first aid. 23. Ensure evidence, best practices and core standards are applied to all levels of public health emergency programming, to ensure quality of services especially at community level. 24. Mainstream a gender-sensitive approach and gender minimum standards across community health and first aid programmes design and implementation. Working with and Capacity Development of Afghan Red Crescent Societies. 25. Support building ARCS capacities on preparedness and response capacities for community health and first aid programmes and deliver valuable technical support for emergency operations. 26. Support ARCS in delivery, monitoring, evaluation and reporting of community health and first aid programmes activities through agreed strategies, targets, common risk management approaches, and effective monitoring, evaluation and reporting mechanisms as well as proposal writing. 27. Take a capacity building approach to work, providing training, technical support, mentoring a dissemination as part of emergency response and recovery activities. Reinforce, when possible and appropriate, the capacity of the National Society’s volunteers. People Management 28.Provide direction and guidance to the Community Based Health and First Aid team for quality program implementation and monitoring. 29. Work closely with the Health coordinator, Program Coordinator and Senior Management Team regarding pledge management to ensure that donors receive timely communications regarding arising issues. 30.Ensure the performance planning and appraisal for the staff members under Primary Health and Immunization are conducted in objective and timely manner .

Education

Required: 1-University degree in Public Health / Epidemiology/Medical /Nursing/Other health. Preferred: 1-Relevant post graduate qualification/technical training (or equivalent experience). 2-Certification on Public health, emergency health, basic epidemiology, community base approaches and first aid.

Experience

Required: 1-10 + years of experience with minimum of 5 years of managing and motivating teams, 2-Experience in responding to epidemics, health crisis and emergency response. 3-Experience of managing and integrating projects and people within a specialist area. 4-Experience of planning and managing finances and budgets. 5-Experience of working in both emergencies and developmental contexts with international Organization. 6-Experience in NS capacity building in preparedness, response and recovery. Preferred: 1-Experience in managing multiple projects. 2-A broad understanding of global humanitarian issues, disaster recovery and related areas. 3-Experience of working for the Red Cross / Red Crescent or other humanitarian organization. 4-Experience working with the National Societies.

Knowledge, Skills and Languages

Required: 1-Ability to prioritize, work well under pressure and meet deadlines. Able to achieve results through collaboration/team work. 2-Able to strategically plan for community health and first aid initiatives 3-Strong communication and interpersonal skills, able to negotiate while maintaining effective working relations. 4-Ability to adapt and adjust to change, take extra miles to accomplished work task. 5-Ability to work well in a multicultural team and in a changing environment. 6-Ability to manage and motivate teams. 7-Good representation and facilitation skills. 8-Computer skills: Windows, Word Processing, PowerPoint, Excel. (spreadsheet and database application).+ Ability to use video conferencing application i.e., Microsoft Teams, Zoom etc. 9-Ability to be flexible to work in pressurised working environments e.g., disaster affected area. 10-Fluently spoken and written English. Preferred: 1-Able to travel frequently to project areas. 2-Good command of another IFRC official language (French, Spanish or Arabic).

Competencies, Values and Comments

Core Competencies: Communication, Collaboration & Teamwork, Judgement & Decision Making, National Society & Customer Relations, Creativity & Innovation, Building Trust. Managerial competencies: Managing Performance, Managing Staff Development Functional competencies: Strategic Orientation, Building Alliances, Leadership, Empowering Others