Head, Digital Enablement

ABOUT MASTERCARD FOUNDATION

Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

THE WORK AT THE FOUNDATION

We are currently in an exciting period at the Mastercard Foundation as we intensify the implementation of the Young Africa Works strategy, aiming to empower 30 million young people throughout Africa to access dignified and fulfilling employment.

To ensure the Foundation's accessibility to our partners and program participants, we have established offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda. These offices provide strong in-country support for the implementation of Young Africa Works. We collaborate with governments, the private sector, educators, and other funders to enhance the quality of education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.

Our values serve as our guiding principles, transcending and surpassing all other considerations. We wholeheartedly encourage you to bring your bold ideas, curiosity, and expertise to your work.

If you are an experienced professional in digital enablement looking to increase your impact, read on!

THE OPPORTUNITY 

Reporting to the Senior Director, Digital and Technology, the Head, Digital Enablement will drive value for the Foundation through effective solution management, design, and architecture. You will collaborate with cross-functional teams to identify, design, and implement fit-for-purpose applications and tools that enhance operational efficiency and amplify the Foundation’s impact, furthering the achievement of its 2030 vision.

The successful candidate will be based in Canada or any of our offices in Africa (Ethiopia, Nigeria, Senegal, Ghana, Rwanda, Kenya, or Uganda). 

WAYS YOU CAN CONTRIBUTE 

• Collaborate with the Technology Business Partnering and Value Management team to translate business requirements and feedback into fit-for-purpose technology solutions and drive continuous improvement.
• Lead the design and management of digital solutions that meet the Foundation's and its stakeholders' evolving needs, ensuring efficient implementation and integration with existing solutions and the environment.
• Ensure the alignment of solution architecture to business requirements, industry best practices, and cybersecurity standards.
• Maintain digital governance frameworks, policies, and procedures to ensure compliance, security, and alignment with solution architecture standards.
• Drive the adoption and integration of digital tools and processes across all Foundation functions and countries, ensuring user adoption and improved user experience.
• Lead the configuration and management of enterprise Software as a Service (SaaS) platforms for the Foundation.
• Work closely with the User Technology Solutions, Applications, and Infrastructure teams to optimize the end-to-end solution lifecycle and user experience for Foundation stakeholders.
• Manage direct reports by providing guidance, coaching, and mentorship while overseeing their performance and capacity in compliance with the Foundation’s management policies and procedures.

WHO YOU ARE

• Bachelor's degree in Computer Science, Information Technology, Digital Marketing, or a related field. Master's degree preferred.
• Minimum of 8 years of experience in digital strategy, enablement, or transformation roles, with expertise in solution management, architecture, and design.
• Strong leadership and management skills with the ability to inspire teams, foster collaboration, and drive results in a fast-paced and dynamic environment.
• Demonstrated experience managing complex digital projects and initiatives within scope, budget, and timeline constraints from inception to delivery.
• Experience working with enterprise SaaS platforms such as Workday, Salesforce, and ServiceNow.
• Excellent verbal and written communication skills with the ability to effectively communicate complex digital concepts to non-technical stakeholders.
• Strong analytical and problem-solving skills with the ability to analyze data, identify trends and insights, and make data-driven recommendations.
• Demonstrated commitment to the Foundation's equity, inclusion, and social impact values, with a passion for driving positive change and empowering underserved communities globally.

Deadline for Application is August 5, 2024.

Mastercard Foundation (the “Foundation”) values and respects your privacy. By submitting an application for this opportunity, you hereby agree to the Foundation’s collection, use and disclosure of your personal information in accordance with its Privacy Policy (available at https://mastercardfdn.org/privacy/). Please note that the Foundation may share your personal information with third-party agencies that support the Foundation’s recruitment activities, and such third-party agencies may contact you directly regarding this opportunity. If you have any questions or concerns, please contact the Foundation’s Privacy Officer at the address indicated in its Privacy Policy.

The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.

Completion of satisfactory business references and background checks are essential conditions of employment.

For more information and to sign up for the Foundation’s newsletter, please visit http://www.mastercardfdn.org/
Follow the Foundation on Twitter at @MastercardFdn

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