Collaboration Platforms Engineer (SharePoint)(P2)
Vienna
- Organization: IAEA - International Atomic Energy Agency
- Location: Vienna
- Grade: Junior level - P-2, International Professional - Internationally recruited position
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Occupational Groups:
- Engineering
- Information Technology and Computer Science
- Closing Date: 2024-09-16
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.
Organizational Setting
The Department of Safeguards carries out the IAEA’s duties and responsibilities as the world’s nuclear inspectorate, supporting global efforts to stop the spread of nuclear weapons. The primary role of the Department is to develop and implement IAEA safeguards to ensure that there is no diversion of declared nuclear material from peaceful activities and no indications of undeclared nuclear material or activities in a State as a whole.
The Department comprises nuclear safeguards inspectors, responsible for carrying out inspections and verifications of all-safeguards relevant information for nuclear facilities in over 180 States; and technical staff responsible for a wide range of activities including\: developing concepts and approaches for implementing safeguards; developing and maintaining safeguards equipment; providing analytical and laboratory services for sample analysis; collecting, evaluating and analysing safeguards-relevant information; providing information and communication technology infrastructure and services; and providing programme coordination support.
The Office of Information and Communication Systems (SGIS) is responsible for the provision of secure Information and Communication Technology (ICT) services that enable the Department of Safeguards to deliver on its mandate. Major services provided by SGIS include provision of information technology project management services; development and maintenance of specialized ICT solutions; operation of resilient ICT infrastructure; provision of customer support services; and protection of safeguards information. In partnership with other organizational entities, SGIS is responsible for planning and implementing ICT strategies as well as promoting ICT standards.
Main Purpose
Reporting to the Team Leader, the Collaboration Platforms Engineer (SharePoint) ensures high availability of collaboration platforms, plays a key role in the implementation and management of information management systems and enterprise content management infrastructure which are the foundation of the single authoritative source of Safeguards information. The Collaboration Platforms Engineer (SharePoint) applies technical knowledge in the design, configuration, maintenance, performance tuning and secure operation of SharePoint which is the main collaboration platform of the Department of Safeguards. Furthermore, the Collaboration Platforms Engineer (SharePoint) participates and provides technically sound support also to other data and collaboration platforms to enable highly integrated collaboration platforms.
Role
The Collaboration Platforms Engineer (SharePoint) is\: (a) a team member who manages SharePoint and other collaboration platforms; (b) assists in troubleshooting and resolving technical issues on multiple computer platforms; and (c) a project team member, working together with system engineers, analysts, developers and network and security engineers in the engineering and deployment of secure and reliable collaboration platforms.
Functions / Key Results Expected
Ensure the security, reliability and availability of SharePoint and other collaboration platforms used in the Department. Perform administration, implement features and assess functionality to address the department’s need regarding working collaboratively on data, documents and information. Ensures that the platforms meet the functional and performance criteria. Ensure that all data access from diverse sources follows relevant information security policies, guidelines and practices, and that access rights are enforced on relevant collaboration platforms. Provide assistance to software developers by creating new and/or modifying existing test systems, including the maintenance of consistency across development, test and production environments. Schedule backups and monitor backup status, including maintaining and modifying when necessary the backup and restore procedures, and performing information recovery as required of relevant collaboration platforms. Test and deploy new systems through a controlled release management regimen. Participate in data integration projects as required. Provide documentation regarding the maintenance and security aspects of relevant collaboration platforms
Competencies and Expertise
Core Competencies(Competency Framework)
| Name | Definition |
|---|---|
| Communication | Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions. |
| Achieving Results | Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned. |
| Teamwork | Actively contributes to achieving team results. Supports team decisions. |
| Planning and Organizing | Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans. |
Functional Competencies
| Name | Definition |
|---|---|
| Client orientation | Establishes effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction. |
| Commitment to continuous process improvement | Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement. |
| Technical/scientific credibility | Acquires and applies new skills to remain up to date in his/her area of expertise. Reliably applies knowledge of basic technical/scientific methods and concepts. |
Required Expertise
| Function | Name | Expertise Description |
|---|---|---|
| Information Technology | Application Architecture | Proficiency in managing SharePoint Server configurations, including service applications, site collections, web applications, and content databases. This includes deploying patches, updates, and service packs |
| Information Technology | Database Administration | Good understanding of relational database management systems (SQL Server) and SQL Reporting Services as well of the concept of enterprise search. |
| Information Technology | Enterprise Architecture | Experience in designing, implementing, and maintaining infrastructure supporting an on-premises installation of a SharePoint farm, including servers, storage, network, and security components. Knowledge of Windows server operating systems is crucial. |
| Information Technology | IT Security | Proven expertise in a defense in depth approach to IT security, data encryption, identity and access management, public key infrastructure, Kerberos constrained delegation. |
| Information Technology | Information Security | Understanding of SharePoint security concepts, including authentication, authorization, and encryption. Proficiency in configurating and managing permissions, access controls, and security policies to protect sensitive data. |
| Information Technology | Information Technology and Data Processing | Ability to monitor and optimize the performance of SharePoint farms, identifying and resolving issues related to latency, throughput, and resource utilization . |
| Information Technology | Systems Administration | Thorough knowledge in managing and operating collaboration platforms, maintenance, tuning capacity management, and problem solving as well as good working knowledge of administering Windows Server based operating systems including Active Directory. |
| Information Technology | Systems Engineering | Familiarity with PowerShell scripting and other automation tools to streamline repetitive tasks, automate administrative processes, and ensure consistency across the SharePoint environment |
Asset Expertise
| Function | Name | Expertise Description |
|---|---|---|
| Information Technology | Systems Administration | Knowledge of implementing and testing backup and recovery strategies for SharePoint environments, ensuring data integrity and business continuity in case of disasters or system failures. |
| Information Technology | Systems Development | Knowledge of integrating SharePoint with other Microsoft and third-party applications, as well as developing custom solutions using SharePoint Designer, Visual Studio, or other development tools |
| Information Technology | Systems Engineering | Proficiency with the automation of service provisioning, service management tools, applications, configuration management and maintenance tools using an agile-based solution development methodology. |
Qualifications, Experience and Language skills
- Bachelor's Degree - University degree in information technology, computer science, or related engineering field.
- Minimum of two years of relevant working experience as a MS SharePoint administrator, preferable in a non-cloud (on-premises) environment.
- Experience with managing and trouble-shooting high availability collaboration platforms (for example, Atlassian Confluence, Microsoft SharePoint, M-Files, or similar) used for the secure hosting of sensitive data within the department of Safeguards.
- Practical experience in managing the underlying infrastructure for SharePoint such as SQL Server and Active Directory.
- Practical experience with IT service quality standard processes and service delivery (for example, ITIL) and experience with agile-oriented solutions for development, deployment and operations (DevOps).
- Experience with automation using PowerShell.
- Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $50377 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 29168, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at\: https\://www.iaea.org/about/employment/professional-staff/conditions
General Information
- The IAEA's paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
- Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person's race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
- The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
- Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\: Integrity, Professionalism and Respect for diversity.
- The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.
Evaluation process
- The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
- Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.
Appointment information
- Appointment is subject to a satisfactory medical report.
- Staff members may be assigned to any location.
- Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
- The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.