Digital Engagement Specialist - IPSA 11
New York City
- Organization: UNDP - United Nations Development Programme
- Location: New York City
- Grade: Mid level - IPSA-11, International Personnel Services Agreement
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Occupational Groups:
- Information Technology and Computer Science
- Design (digital, product, graphics or visual design)
- Closing Date: Closed
Are you ready to put your digital knowledge and skills to work in solving some of humanity’s greatest challenges?
Emerging and future digital technologies are one of the most profound drivers of change globally. Recognizing that these technologies bring both opportunities to accelerate progress in the achievement of the Sustainable Development Goals as well as presenting challenges to development, the United Nations Development Programme (UNDP) has been undergoing an organization-wide digital transformation since 2019. UNDP’s digital transformation seeks to help create a world in which digital is an empowering force for people and planet.
UNDP is the development arm of United Nations. Present in 170 countries with over 17,000 people, UNDP works on the world’s biggest challenges, from rising poverty and inequality to a rapidly changing climate, the emergence of crises and the continued degradation and destruction of our natural world. Our UNDP Digital Strategy 2022 – 2025 aims to support our partner countries to unlock the power of digital to tackle these pressing issues. The strategy lays out UNDP’s ambition to use a rights-based approach to digital technologies to improve our development results and help build inclusive digital ecosystems globally that leave no one behind. These aims are supported by the transformation of our internal, operational systems and building an agile, digitally capable workforce.
Effective collaboration and coordination across UNDP units and between headquarters, regional hubs, and country offices are essential for streamlining digital initiatives and ensuring a cohesive approach to digital transformation.
To improve internal communication and coordination, CDO is increasing support capacity within its office and will continue to work closely with Digital Advocates in Country Offices, Regional Centres and GPN teams. Regular digital strategy alignment sessions are being planned across UNDP units and regions to ensure a unified approach to digital initiatives, facilitating more efficient and effective digital transformation efforts. Incumbent will lead a key part of delivering on UNDP’s digital strategy and will work closely with teams across the headquarters, regional bureau and country offices levels of the organization.
Duties and Responsibilities
Lead Engagements with the Global Policy Network and Country Offices:
- Facilitate the creation of programmatic guidance notes on digital technology, ensuring they are seamlessly integrated into UNDP's diverse work areas.
- Lead the coordination with the Global Policy Network, Regional Bureaus and UNDP Country Offices to ensure that digital support is integrated into their work.
Lead Community and Network Collaboration:
- Contribute to the development of the Community of Practice Digital initiative in collaboration across different UNDP departments.
- Develop and manage knowledge resources to support the program's alignment with the overall goals and principles of the programme.
Ensure Effective Monitoring and Risk Management:
- Implement a comprehensive monitoring framework for Digital Strategy performance indicators and criteria for success.
- Identify potential risks that could impede the successful implementation and coordinate strategies to mitigate these risks.
Lead Research, Policy Engagement, and Advocacy:
- Design and conduct surveys, analyse the results, and identify issues to reach actionable conclusions.
- Investigate and stay informed on regulations and policies concerning digital innovation to contribute to related policy discussions.
Facilitate Capacity Building and Outreach:
- Perform regular evaluations, both informal and formal, to steer projects towards desired positive outcomes.
- Provide briefing notes and talking points to senior management.
- Organize and deliver training workshops and presentations on digital innovation.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
4. Institutional Arrangement
The position will report into Head of Internal Transformation within CDO. Given the global consultations to be undertaken during this assignment, the incumbent is expected to be reasonably flexible with his/her availability for such consultations taking into consideration different time zones.
Core | |||||||||||||||||||||
Achieve Results: | LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact | ||||||||||||||||||||
Think Innovatively: | LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems | ||||||||||||||||||||
Learn Continuously: | LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences | ||||||||||||||||||||
Adapt with Agility: | LEVEL 3: Proactively initiate and champion change, manage multiple competing demands | ||||||||||||||||||||
Act with Determination: | LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results | ||||||||||||||||||||
Engage and Partner: | LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration | ||||||||||||||||||||
Enable Diversity and Inclusion: | LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity | ||||||||||||||||||||
Cross-Functional & Technical competencies (insert up to 7 competencies)
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Min. Education requirements |
Advanced university degree (master’s degree or equivalent) in Arts, Development Studies, International Relations, or a related field is required. Or A first-level university degree in the areas mentioned above, in combination with two additional years of qualifying experience will be given due consideration in lieu of the advanced university degree.
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Min. years of relevant work experience |
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Required skills |
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Desired skills in addition to the competencies covered in the Competencies section |
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Required Language(s) |
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Professional Certificates |
NA |