Health Manager

Requisition ID: req51551

Job Title: Health Manager

Sector: Health

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: Not Applicable

Location: Hagadera, Kenya

Work Arrangement:

Job Description

The International Rescue Committee’s (IRC) Kenya country program is dedicated to providing life-saving and developmental services that empower vulnerable local and refugee communities, enabling them to lead secure, productive, and healthy lives. Collaborating closely with national and county governments, community organizations, and partner NGOs, the IRC operates across health, nutrition, protection, livelihood, education, and WASH sectors, in Turkana, Garissa, Samburu, West Pokot and Nairobi counties. The IRC responds to emergencies such as drought in Garissa and Turkana counties, supports refugees in Hagadera and Kakuma Refugee Camps, and implements urban programming for livelihoods in Nairobi's informal settlements. Working with the Ministry of Health, UNHCR, donors, and other partners, the IRC ensures comprehensive health, nutrition, protection, women's empowerment, economic recovery, and systems strengthening services to foster community resilience and self-reliance.

Job Purpose/Objective.

Under the direct supervision of the Field Coordinator and technical guidance from the Health Coordinator, the Heath Manager shall be responsible for the overall designing and implementation of the Health program that encompasses the delivery of clinical services. They will also be responsible for implement evidence based primary health care service delivery. They shall be expected to monitor and ensure improvement and maintenance of the health indicators as per SPHERE/UNHCR/WHO standards at the Camp.

Key Responsibilities:

Program Management:

• Identify health program opportunities by assisting the health staff to carry out assessments, draft health sector proposals, budgets and plans of action.
• Provide overall coordination of all the departments under the health program i.e. pharmacy, Laboratory, inpatient wards and outpatient service points.
• In coordination with the Field Coordinator, formulate program goals, objectives, and intervention strategies.
• Review health programs through periodic field & facility visits. Ensure that program implementation strategies are compatible with overall program goals and objectives.
• Coordinate all referrals of refugee patients as per UNHCR referral guidelines.
• In coordination with the RH/CHP manager, support health promotion, immunization and diseases surveillance activities at camp level.
• Participate in the Outbreak Control Coordination Team (OCT) and support community-based public health interventions during communicable disease outbreaks.
• In liaison with the Field Coordinator develop and implement strong integrated community health strategies using appropriate tools to improve project impact on the beneficiaries
• Set high quality performance indicators ensuring adherence to technical standards, best practices, and donor guidelines.
• Seek out and nurture quality partnerships with community structures, Ministries of health and strategic partners, including international NGOs.
• Foster inter-program linkage, exchange information and experiences and contribute actively to protection and disaster risk reduction mainstreaming in the health program.

Human Resource Management:

• Monitoring and supervising the health staff both national and refugee to ensure that work is done properly and efficiently.
• Routinely supervise staff performance according to their job description and provide written feedback in a timely manner.
• Develop ongoing education programs for health staff.
• In coordination with the Field Coordinator, periodically supervise, evaluate, and make appropriate recommendations regarding health, and living conditions of IRC field staff and assist with ensuring that proper health measures are in place according to IRC health requirements.
• Review personnel issues and concerns of health staff and assist with resolving and implementing solutions.
• Determine personnel needs for field-level activities and in coordination with the Human Resources Lead assist in recruitment of staff.
• Orientate new field staff members on personnel health and safety issues, and diseases unique to the area of operation.
• In coordination with the Field Coordinator and HR Lead, support medical evacuation of staff.
• Recommend promotions, disciplinary action, and termination of health staff to the Field Coordinator and HR Lead.
• Directly supervise the Medical Officer In charge, Clinical Officer In charge, Nursing Officer In charge, Pharmacist, Senior Laboratory Technologist, and Surveillance Officer.

Grants Management:

• Contingent upon provision of routine financial reports to the field, ensure adherence to budgets by reviewing expenditures and spending patterns.
• Recommend grant and budget revisions to the Field Coordinator and the Health Technical Team.
• Provide recommendations and interventions to correct any identified deviations that impact budget adherence.

Reporting:

• Monitor closely the morbidity and mortality trends together with all the other health indicators to ensure that prompt actions are taken.
• Attend meetings concerning overall health program issues.
• Supervise regular review and revision of training manuals to maintain consistency with the acceptable protocols.
• Maintain updated libraries of manuals and other resources at all field sites.
• Keep the Field Coordinator advised of all developments and issues through weekly situation reports.

Representation & Coordination:

• Develop and maintain effective working relationships with external partners - including UNHCR and other implementing agencies, Local Organizations, community-based organizations/ leaders and other IRC sectors to enhance cooperation and coordination.
• Ensure presence in coordination meetings in the absence of the Health Coordinator and ensure relevant coordination-related data is shared with the health sectors.
• Participate in interagency health working groups or committees as required.

• Degree in Medicine and Surgery from a recognized institution or an equivalent with preferably master’s in public health.
• Need to be registered with Kenya Medical and Dentist Board and allowed to practice in Kenya.
• Excellent organizational and program management experience, including with staff and implementation work plans, budget management and monitoring and evaluation.
• Excellent leadership, communication, and facilitation skills.
• Excellent interpersonal, coordination and networking skills.
• Experience with situation analysis and health assessments.
• Experience in capacity building and mentoring staff.
• Experience in pharmacy inventory management.
• Excellent problem-solving skills and demonstrated ability to handle pressure and improve.
• Ability to live in a high security environment.
• Excellent computer skills: MS Word, Excel, Power-point, Outlook, and the internet.
• Proficiency in English language and Somali is an added advantage.

Required Experience & Competencies:

• Three years’ experience in tropical medicine or public health in developing countries.
• Training and at least three years’ experience in health program design and management.
• Experience in working with multicultural/ multinational individuals including displaced communities with diverse cultural and ethnic backgrounds.
• Proficiency in computer skills, including internet navigation and various office applications i.e. Outlook, MS EXCEL and MS WORD.
• Experience contributing to the design, management and reporting of international development programmes or projects.
• Previous financial and/or grant management experience is a plus.
• Demonstrated capacity to manage a variety of activities simultaneously and take initiative.
• Prioritization, planning, and project coordination skills.
• Analysis, problem-solving, sound judgment.
• Drive, pro-activeness, action, and results orientation; continuous improvement.
• Interpersonal and teamwork skills; including oral communication, writing and presentational skills.
• Ability to work successfully in an international, multi-cultural, multi-partner environment, and establish harmonious working relationships, both within and outside the organization.

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Accountability and Equity. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other encouraging benefits and allowances.

Equal Opportunity Employer: IRC considers all applicants on the basis of merit without regard to race, sex, color, religion, sexual orientation, age, marital status, veteran status, or disability. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Kenyan nationals are encouraged to apply. International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector.

Disclaimer:

Please take note that International Rescue Committee (IRC) does not ask for any fees in connection with its recruitment processes.