Communication Officer, (Digital) NO 1 Fixed Term, Manila, 108448 (Nationals Only)

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. UNICEF Philippines is looking for a Communication Officer (Digital) who would provide professional technical, operational, and administrative assistance in the programming process for Advocacy and Communication activities for the Philippine Country Office and related activities including emergencies.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a fair chance

The United Nations Children’s Fund (UNICEF) have worked in the Philippines continuously since 1948.

UNICEF’s vision for every child in the Philippines is intimately linked to the realization of several Sustainable Development Goals and the promise to leave no one behind.  By 2030, we want to see that no child in the Philippines suffers from hunger; that every child has access to good health services, quality education opportunities, clean water, and toilets; and children grow up protected and develop in an inclusive, just, and peaceful society.

Since its establishment, UNICEF has been helping the Philippine government to strengthen national policies, programmes, and services to ensure that all children in the Philippines enjoy their rights. UNICEF supports the Government to extend the coverage and implementation of policies and legislation that benefit children and the most disadvantaged; to support the implementation of positive budget reforms and leverage the considerable fiscal space; to innovate and adapt national programmes to support inclusivity and relevance in diverse remote rural areas, impoverished urban areas, hazard and conflict-prone areas; and to strengthen national capacity to monitor change for children.

As an impartial partner, we are mandated to work with both state and non-state actors to protect the rights and promote the wellbeing of every child. We have successfully worked through many Government reforms in the Philippines, and we continue to work with the national government, its different agencies, and departments, and with local government units and authorities, including the Bangsamoro Transition Authority in Bangsamoro Autonomous Region in Muslim Mindanao.

UNICEF’s capacity, technical skills and structure allow us to work effectively with policy and decision-makers and be among the first responders to humanitarian crisis. It allows us to assess and respond quickly to the priorities and needs of communities in the most remote and underserved areas of the country. 

Visit this link for more information on UNICEF in the Philippines https://www.unicef.org/philippines/

How can you make a difference?

The Communication Officer (Digital) provides professional technical, operational, and administrative assistance throughout the programming process for Advocacy and Communication within the Country Programme from development planning to delivery of results. The Officer is accountable for assisting in planning, monitoring, and evaluating of UNICEF Philippines digital communication across all digital platforms. This will contribute to the progress of the office’s advocacy and communication strategy to get children’s and women’s issues into the public domain, strengthen political will in support of UNICEF's mission, programme, and advocacy in the country, and enhance the organization’s credibility and brand.

Under the supervision of the Chief of Advocacy and Communication, the post shall undertake the following tasks:

1. Support the management and development of UNICEF’s online presence

• Support the development, implementation, and management of UNICEF Philippines Digital Communication Strategy in line with the principles of the Convention of the Rights of the Child, in a way that emphasizes interaction and dialogue. This shall be done in close coordination with programmes to identify key advocacy asks, messages, framing and delivery methods.

• Engage with UNICEF staff, relevant online audiences, networks (especially youth networks) to support their ability to tell stories around key advocacy asks messages. UNICEF Philippines online presence, through social media content, U-report and other platforms, will reach decision makers, increase positive partnerships with key actors and the private sector to influence policies, budgets, practices that leads to positive social change for children.

• Assist in the research of potential opportunities to engage more directly with large parts of the populations — particularly the large populations of young people — together with active civil society, to increase positive partnerships with key actors and advocates and the private sector to influence positive social change.

2. Content development and brand

• Support the development of digital content strategies and write and create dynamic content for UNICEF Philippines digital communication platforms such as official website, social media accounts and online publications. Ensure daily content is tailored to each platform.

3. Online Community Management

• Share online community moderation responsibilities with other team members to monitor follower sentiment, inform overall strategy, to ensure relevant engagement opportunities are flag, acted upon and addressed for building digital communication capacity among UNICEF Philippines team and relevant partners.

4. Digital Influencer engagement

• Assist the growth of social networks of UNICEF Philippines celebrities and lead the development of customized content for their fans and followers, working closely with the celebrity relations team.

• Support the development of an online influencer strategy to support UNICEF’s advocacies in coordination with celebrity relations team, to contribute to the Global Advocacy and Communication Strategy’s target of 200 million engaged individuals.

5. Digital youth engagement and participation

•  Seek opportunities to engage more directly with large parts of the populations – particularly the large populations of young people online – together with active civil society, to increase positive partnerships with key actors and advocates and the private sector to influence positive social change.

6. Advocacy and policy support

• Assist in the provision of reports to management on the impact of digital messaging on key advocacy areas.

• Support initiatives and efforts of UNICEF Philippines flagship advocacy initiatives including on climate action, immunization and other areas needing digital advocacy support.

• Provide recommendations to management to improve digital advocacy asks and messaging, and impact.

7. Digital Communication Monitoring and Analysis

• Assist in the monitoring of UNICEF Philippines’ performance in digital communication platforms and give recommendations to improve online presence.

• Support the organization and coordination of surveys and other means of evaluating online messaging such as impact on audience, impact of online campaigns, effective framing, agenda setting, etc.

• Keep track of digital activities of partners (government agencies, CSOs) and other UN agencies to support joint efforts, activities, and projects.

8. Support the coordination with Private Fundraising and Partnerships: Support the coordination with the abovementioned team for digital fundraising campaigns and content as relevant.

9. Provide other communication and advocacy support as requested by supervisor

*A complete Job description may be found in this  2024_JD_Digital_Communication_Officer_NO-1_LD_revised_Fin.pdf

To qualify as an advocate for every child you will have…

The following minimum requirements:

• Education: 

A university degree in Communication, Journalism, Public Relations, Digital Marketing, Humanities, Languages, or a related field.

• Work Experience:

• One (1) year current work experience in planning and initiating digital communication platforms, social media, digital marketing and/or campaigning, and online publishing.
• Excellent writing, editing skills, especially for digital is a must.

• Language Requirements: Fluency in English and Pilipino (oral and written) is required.

The following desirables:

• Prior social media content strategy and platform management experience working with a global organization (private sector/UN/INGO), especially working on projects of large scale, involving multiple users and groups is an asset.
• Quick thinking and ability to spot trends and utilize opportunities to respond quickly to social sentiment is desired.
• Ability to measure quality/impact of content for future improvement is an asset.
• Strong grip on digital trends specific to the Philippines is highly preferred. 
• Field work experience and background/familiarity with emergency situations is a plus.
• Knowledge of regional languages in the Philippines is an asset.

How to apply

Qualified candidates are requested to complete an online candidate profile in http://www.unicef.org/about/employ/ by 03 May 2024. Only applications sent through the e-recruitment portal under Job no. 571008 will be considered.

By applying through our Talent Management System (TMS) you agree to our privacy statement which is in line with the Philippines’ Data Privacy Act. You are strongly advised to read carefully through the privacy statement before submitting your application.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others [add the 8^th competency (Nurtures, leads and manages people) for a supervisory role]. 

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable male candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

[CO/ HQ specific: visa residence requirements: i.e.: UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.]

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.