Senior Officer, Planning, Monitoring, Evaluation and Reporting (PMER)

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world. It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world.  The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat’s headquarter is organized in three divisions: (i) Partnerships, including Movement and Membership; (ii) Programs and Operations; and (iii) Management. The Secretariat has five regional offices, as follows: Americas (Panama City); Africa (Nairobi); Asia/Pacific (Kuala Lumpur); Europe (Budapest); Middle East and North Africa (Beirut).

Turkish Red Crescent Society (TRCS) is the largest humanitarian organization in Türkiye, and, as an auxiliary to the government, has been playing a leading role in providing assistance both to the Syrian refugees, Ukraine crisis affected people and the Earthquake impacted population. While the assistance to the previously mentioned population continues, the earthquake that hit 11 provinces of Türkiye on 06 February 2023 has created unprecedented humanitarian needs in the country to the extent that Turkiye has requested for an international support to contain the emerging needs. 

Job Purpose

This position will be contracted by IFRC but the selected individual will be fully integrated into the TRCS environment, adhering to its operational norms, including working hours and office attendance schedules.

Reporting to the TRC Deputy Program Coordinator, the Senior PMER Officer will play a critical role in ensuring high-quality and timely reports for the Türkiye Earthquake Operation. The candidate will collaborate closely with TRCS's operations and program teams to enhance the monitoring and reporting processes, focusing on the methods and content of information collection and aggregation.

Additionally, the Senior PMER Officer will contribute to the development of operational plans and proposals as required. Central responsibilities will encompass the robust monitoring of activities and fostering the accuracy and efficiency of reporting mechanisms, all while operating within the framework and policies of the TRCS.

Key functions will include:

• Support relevant units in coordinating with operations and program teams to ensure that various PMER tools are appropriately adopted in all programmatic areas and actions.
• Assist in the development of PMER-related processes, procedures and systems and contributing to the TRC staff PMER technical capacity.
• Provide technical support and guidance for PMER activities of relevant programs and operations.

Contribute to a culture of learning, performance and accountability by identifying and sharing best practices in planning and reporting with Red Crescent/Red Cross Movement and non-Movement actors

Job Duties and Responsibilities

Capacity Strengthening

• With guidance and support from the IFRC PMER team, work towards building staff’s capacity in such a way that PMER team can be sustainably managed by TRC staff.
• Train PMER staff on the use of PMER software, digital data collection tools, IFRC reporting requirements and analysis platforms.
• Organise workshops and simulations where staff can practice PMER skills in a controlled realistic environment.
• Provide one-on-one coaching sessions for staff requiring additional support in specific areas of PMER.
• Promote a mentoring culture where less experienced staff can receive guidance and support from more experienced colleagues.

Planning and Reporting

• Streamline reporting processes in collaboration with TRC operations and programme teams for effectiveness and efficiency.
• Coordinate and consolidate high-quality reporting across all TRC earthquake operations and programme teams, ensuring adherence to deadlines and quality standards.
• Ensure compliance with Donor requirements and TRC’s standards and formats for diverse reporting products (situation reports, fact sheets, presentations, amongst others).
• Regularly collect, consolidate, and interpret (and analyse) for reporting, liaising with relevant TRC staff.
• Under the supervision of the TRC Deputy Program Coordinator, perform quality control and final editing of all reports, maintaining professional standards.
• Support in developing/improving existing internal reporting templates/tools, based on realistic delivery of reports.
• Maintain good communications with TRC technical / operational teams for accurate and relevant report content.
• Collaborate with technical and support managers, including finance, to align narrative and financial reporting.
• Support the PMER cycle for various plans including proposal development, internal reports, donor reports, etc.
• Provide support to wider TRC planning and reporting activities, as relevant/required.

Monitoring

• In coordination with the monitoring officer, develop and enhance tools, processes and systems for effective monitoring.
• Undertake field monitoring visits with TRC operations and programme teams if necessary.

Evaluation

• Assist in design and execution of M&E surveys, reviews, lesson-learning exercises/workshops, evaluations, or other relevant studies, to ensure they are timely, useful and ethical and uphold TRC criteria and standards.
• Participate in any internal reviews of operational progress, including lessons learning reviews.
• Support the development of Terms of Refences (ToR) for internal and external evaluations, studies, reviews, and lessons learned.

Learning

• Where necessary support learning and information sharing from all operational monitoring, reviews, or evaluations so that it can inform decision-making and the direction of the operation.
• Contribute to identifying ways to capture learning or good practices from other actors and disseminate with the operational management and teams.

Education

Required:

• Graduate degree in Social Science, Journalism, Public relations, Translation studies, or related area

Preferred:

• Post-graduate qualification in Social Sciences

Experience

Required:

• A minimum of 3 years’ experience of working in donor reporting within the humanitarian or development sector
• Knowledge of procedures and reporting requirements of IFRC-funded projects
• Experience in supporting organisational reporting mechanisms
• Experience in drafting and editing public documents
• Experience in NS capacity strengthening

Preferred:

• Experience working for the RCRC Movement

Knowledge, Skills and Languages

Required:

• Knowledge in conducting assessments
• Knowledge in Information and Data management
• Knowledge in providing Program Planning Support in Emergency Response Operations
• Knowledge about the Humanitarian Aid Sector and Development Projects
• Knowledge of Red Crescent/Red Cross Movement Structures
• Knowledge in Planning, Donor Reporting, Monitoring and Evaluation Studies in an International Environment
• Familiarity with monitoring and evaluation tools and principles, including experience with logical frameworks
• Good understanding of the humanitarian and political context in Turkey
• Excellent writing and editing skills
• Must be comfortable using Microsoft Word, Excel, and PowerPoint and conducting desk research.
• Organised with ability to manage multiple tasks in a result focused manner
• Skills in supporting organizational learning, accountability and performance
• Excellent relationship building and interpersonal skill, particularly in diverse cultural contexts
• Good analytical and written skills
• Good Presentation skills
• Fluently spoken and excellent written English
• Other languages: Turkish

Preferred:

• Good skills in designing and using PMER concepts, tools, and best practices
• Knowledge in IFRC PMER systems and standards  
• Good command of another IFRC official language (French, Spanish or Arabic)

Competencies, Values and Comments

• Movement context, principles and values
• Coordination
• Assessment
• Programme management & reporting
• Information management
• Resource management
• Collaboration and teamwork
• Communication
• Judgement and decision making
• Motivation
• Personal resilience
• Integrity

Please note this position will be seconded to Turkish Red Crescent.