Rations Quality Control/Quality Assurance Officer

Details

Mission and objectives

MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO). SCR 2277 (2016) requests MONUSCO to support efforts of the Government of DRC towards the protection of civilians, through a comprehensive approach involving all components of MONUSCO, including through reduction of the threat posed by Congolese and foreign armed groups and of violence against civilians, including sexual and gender-based violence and violence against children to a level that can be effectively managed by the Congolese justice and security institutions; and to support Stabilization through the establishment of functional, professional, and accountable state institutions, including security and judicial institutions. The project aims at a better understanding of the most serious violations of human rights law and international humanitarian law in DRC and supports the leadership of the Mission through informed policy and decision making on future vetting of security forces through risk assessment and mitigation, joint planning for MONUSCO operations, as well as advocacy efforts.

Context

Assignment is a non-family (GOMA)

Task description

Under the direct supervision of Chief, Rations Unit through the Rations Operations Officer, the UN Volunteer will undertake the following tasks: • Examine, verify, and review the contract terms in respect of food rations items supplied by the contractors to ensure that they respect the contractual terms, conditions, and obligations. • Monitor shipments of incoming containers and inspect the rations on arrival, including accompanying documentation as required, i.e., health and safety certifications to conform to UN Standard. • Perform Quality Control (QC) and Quality Assurance (QA) and KPIs for all work and/or services provided by the contractor. • Conduct regular inspections/site visits at contractor's facility (warehouse & vehicles) to check cleanliness, validation and warranty of fresh, frozen, and dry items and subsequent submission of reports to Rations Operations 0fficer/Chief Rations Unit. • Conduct follow-up inspections to ensure compliance with directives/instructions given during previous inspections. • Conduct scheduled and unannounced inspections at all unit/contingent's rations stores, reefers, kitchens and dining halls to ensure compliance with ration management guidelines and procedures, hygienic and safety standards of both food handlers and equipment. • Conduct periodic inspections at sub-contracted local bakeries and suppliers to ascertain compliance with hygienic and quality standards of products provided to military units/contingents. • Assist food officers (contingents) in resolving rations quality complaints. • Participate in training programs, i.e., Electronic Rations Management System (ERMS), food seminars and food conferences for contingent's food officers organized by Rations Unit or at the Sector level. • Provide suggestions and solutions on quality problems revealed and provide input to the reports. • Monitor the cold chain used by the contractor so that food is stored in acceptable conditions of storing; Perform other related functions as assigned by the Chief of Unit.