Client Responsiveness& Accountability (CRA) Volunteer
Kampala
- Organization: IRC - International Rescue Committee
- Location: Kampala
- Grade: Volunteer - Volunteer
-
Occupational Groups:
- Internal audit, Investigation and Inspection
- Monitoring and Evaluation
- Volunteerism
- Closing Date: Closed
Requisition ID: req51110
Job Title: Client Responsiveness& Accountability (CRA) Volunteer
Sector: Community Development
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Location: Kampala Country Field Office, Uganda
Work Arrangement:
Job Description
BACKGROUND: The International Rescue Committee (IRC) is one of the world's leading crisis response agencies, providing life-saving assistance and supporting recovery and reconstruction for people affected by war and natural disasters. Active in public health, education, livelihoods, women's empowerment, youth development, and protection and promotion of rights, IRC assists people from harm to home. The IRC was registered in Uganda in mid-1998 and implements rehabilitation activities in the sectors of Child and Youth Protection and development, Health, Economic recovery and Development and women protection and empowerment as well as contributing to the response to the Southern Sudanese Refugee situation. IRC Uganda has a head office in Kampala, field offices in Kiryandongo, Lamwo, Moroto, Kyaka and West Nile. Job Overview: Working under the supervision and guidance of the MEAL Officer and the CRA manager, the volunteer will be based at IRC Urban Office in Kampala. The CRA volunteer will work closely with all program staff in the field to support IRC client engagement commitments, contribute towards improving program quality and accountability through documenting tracking for client feedback and rumors, enhance client feedback data management systems and processes across all IRC programs. The position will support measurement in the Field Office. The CRA volunteer will support the project team in managing client feedback arising from project implementation to support the realization of the organization’s commitment of having clients at the center of program implementation. Duties and Responsibilities:
Qualifications
EDUCATIONAL QUALIFICATIONS/REQUIREMENTS: Gender Equality & Equal Opportunity We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply. IRC is an Equal Opportunity Employer, and we value diversity in our organization. We do not discriminate based on race, religion, color, national origin, sex, gender, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request reasonable accommodation. Professional Standards IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. NB: This advert will close on 8th April 2024.
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