Behavioural Science and Change Management Consultant

Result of Service

The expected outcomes of this consultancy are: • A concise baseline report with behavioural indicators and learning objectives which will serve to educate supervisors on behavioural science to achieve introspection as well as interpersonal and team dynamics characterized by mutual accountability, co-creation processes and trust. The baseline report will also need to serve to evaluate impact after 6-8 months. • Eight hours of behavioural science training developed and delivered over four sessions with intersession assignments to provide supervisors with tools for self-reflection, role-modelling and behavioural science knowledge to facilitate growth of self and of supervisees in alignment with the new Values and Behaviour framework. • Examples and activities integrated to elicit a high level of engagement and interaction, for participants to explore how the V&B can be applied in action in the everyday working environment of ECA. • Report on initial training feedback, observations and recommendations submitted within one week of training implementation • Impact assessment and final report submitted 6-8 months after the initial training.

Work Location

Virtual

Expected duration

9 weeks

Duties and Responsibilities

BACKGROUND: In 1999, the UN ‘Competencies for the Future’ were launched with a view of enabling UN staff to contribute to their maximum potential”. For twenty years these competencies have provided the Organization with the base on which to define its organizational culture. The ‘UN Values and Behaviours Framework’ released in October 2021 and developed via a co-creation process involving about 4500 staff, builds on the strength of the earlier competency framework. Furthermore, it expands the competencies to better reflect the goals of the organization for the next decade. It considers the constant changing nature of the world and renews the collective commitment of the UN personnel to the beneficiaries they serve. A modernized and agile United Nations can better address the ever more complex and interconnected global challenges. This change must be driven 360, with buy in and engagement of all layers of the organization. Implementing the UN values and behaviors is a complex system-wide transformation and modernization process. It requires deep self-reflection, internalization, ongoing practice and commitment to learn and grow. Supervisors are expected to self-reflect and further grow to evolve as genuine role-models and inspiration for the new framework and the current and incoming generations of UN workers. Staff relations between different levels need to move from one of a transactional nature to a relationship of mutual accountability. Getting the Supervisors fully on board with the Values and Behaviours, will ensure that the new framework will cascade throughout all of ECA and the greater UN Secretariat. REPORTING: The Behavioural Science Consultant will work in close collaboration with the Chief of HRMS and the Chief of the Organization Development Unit (ODU). S/he will also have the opportunity to consult with ECA leaders who previously participated in a change clinic driven by the United Nations Secretariat Headquarters. PHASE 1: BASELINE SETTING AND ANALYSIS OF GAPS IN REALTION TO THE DESIRED OUTCOME • Conduct a survey across ECA divisions and sub-regional offices utilizing at least two assessment methodologies to establish a baseline for the current organizational supervisory culture and practices in relation to the UN 2.0 change vision and the UN Secretariat’s new Values and Behaviours. • Review the most recent data available from the Staff Engagement survey • Identify common challenges observed by Supervisors with their staff in relation to V&B • Identify common challenges observed by Staff with their Supervisors in relation to V&B • Assess the current degree of buy-in for the new Values and Behaviour framework • Prepare a preliminary report on findings and define learning objectives for the training • Develop two post training assessment tools – (a) training reaction /satisfaction elicited at the end of the training; (b) impact assessment strategy to be implemented 6-9 months after the training has concluded. PHASE 2: LEARNING MATERIAL DESIGN AND IDENTIFICATION OF BEST INTERACTIVE TRAINING METHODOLOGIES TO ACHIEVE TRANSFORMATION OF MINDSETS • Development of learning material including objectives and interactive methodologies to engage the supervisors and involve them in defining how to utilize behavioural science to support UN 2.0 vision and to transform the supervisory relationship, including self and inspiring those supervisors are tasked to support, motivate, develop and lead. • Facilitation of the three virtual training sessions and post program feedback elicited and analysed. Provision of self- and/or group reflection assignments in between sessions. • Submission of a post-training report, including observations and recommendations PHASE 3: IMPACT ASSESSMENT (AFTER 6-8 MONTHS) • Implement the Impact Assessment and report on the findings in comparison to the previously established baseline. • Identify progress, success examples / success stories and analyse any challenges that may benefit from further addressing

Qualifications/special skills

Advanced university degree (Master's degree or equivalent) in behavioral science, organizational behavior or related area is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Minimum of eight years of professional experience in the field of behavioral science and/or organizational transformation is required. Minimum of five years of experience working with UN or other governmental or humanitarian focused organizations is desirable. Proven experience and training design skills for adult engagement and facilitation skills related to behavioral science is desirable.

Languages

English and French are the working languages of the ECA. For this position, fluency in English will be required. Functional knowledge of French will be an advantage.

Additional Information

Not available.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.