Support Services Manager

1. Operations management

2. Project planning and coordination support

3. Procurement and logistics

4. Financial management

5. Human Resources Management

6. Administration and Information Technology

7. Knowledge Management

• Management of the Operations/Support Services of the Office, namely HR Management, Finance, Procurement, Logistical, Administrative and ICT Services - facilitating effective, efficient and consistent support service provision to projects and all activities under the Office.

• Support the Country Manager in establishing the management targets. Monitor their achievement

• Provide assistance and support to the project budget preparation, revisions and work planning

• Provide input into the early stages of project engagements

• Supervise the Office procurement processes, including tendering processes and evaluation and supplier selection, to ensure viable procurement solutions that meet operational needs and compliance with UNOPS procurement procedures, regulations and standard of accountability, ethics, integrity and performance.

• Establishment of shortlist of suitable contractors/suppliers, and the preparation and issue of local tenders. Evaluation of bids or proposals received and of recommendations for contract awards.

• Support the Country Director in preparation of the Office financial plan and budget. Ensure timely revisions and reallocation of funds.

• Oversee the Support Services finance unit and ensure compliance with the UNOPS/Financial Rules & Regulations and Finance procedures

• Ensure the Office complies with corporate human resources policies, procedures and that all corporate HR initiatives are correctly implemented

• Support the Country Director in planning personnel required for the optimal administration of the office and for the delivery of the Office portfolio

• Manage the timely and efficient delivery of all administrative services, (e.g. centralized project admin, premises and asset management, organizational and personnel security, travel and IT).

• Full compliance of operations of the Country with UNOPS rules, regulations and policies, on administrative matters and supervision of the administrative team.

• Knowledge building and sharing with regards to management and operations in the Office, synthesis of lessons learnt/best practices, and sound contributions to UNOPS knowledge management initiatives.

• Development of tools and platforms for operations and data management, ensuring information and knowledge sharing with colleagues, clients and partners

Education:

• Master’s Degree or equivalent in Business Administration, Public Administration, Finance, Economics, HR or related field.
• A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.

Experience:

• A minimum of 5 years of progressively responsible experience in operations management in a large international organization.
• Some experience in the UN system organizations, preferably in a developing country, is desirable.

Language Requirements:

• Fluency in written and oral Spanish required.
• Working level of English is required;