ERP Functional Lead, Procurement and Contacts(P4)

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.

Organizational Setting

The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows\: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.
The IAEA's Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains\: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.

Main Purpose

The ERP Functional Lead, Procurement and Contacts, is a member of the AIPS Management Section (AMS) and reports to the AMS Section Head. He/she provides advice on, applies technical knowledge to, and provides Contacts (Master Data), Procurement, Inventory and Asset Management Functional support to the delivery of IT services aimed at supporting the IAEA's ERP system known as AIPS (Agency-wide Information System for Program Support).

Role

The ERP Functional Lead, Procurement and Contacts, is\: a functional knowledge expert, having strong knowledge of several Oracle eBusiness Suite or Oracle Fusion Cloud ERP modules, including\: Purchasing, iProcurement, Sourcing, Inventory, Oracle Trading Community Architecture, Oracle Customer Data Librarian, Oracle Customers Online, Oracle Supplier Management (Supplier Hub), Oracle Marketing, Oracle iSupplier Portal and Fixed Assets or the Oracle Fusion Cloud Procurement and Financials Fixed Assets, and the corresponding business processes, and domain lead managing all the resources working for the Procurement, Inventory, Contacts & Assets Domain.
The knowledge is applied to manage and resolve incidents and problems as well as design and implement changes related to the above areas of the AIPS system.

The role also requires supporting the hiring of staff, consultants and contractors, and managing contractors. This includes prioritization of tasks, managing and accessing contractor's performance, mentoring and offering guidance with respect to both the IAEA organization and AIPS.

Functions / Key Results Expected

Provide Oracle Purchasing, Inventory, Contacts and Asset Management functional application and business expertise to support end users.

Provide solutions for application service requests (incidents, problems, work requests) and identify business process improvement opportunities. Provide system solutions and lead them in implementation.

Manage application service requests backlog (including providing problem resolution).

Manage ERP enhancements or specific projects, and implementation of application change requests (new features, new RICEFW components, configuration settings, modifications to existing features). Support and implement any future ERP upgrade or cloud migration projects.

Liaises and coordinate all the relevant stakeholders (including Vendor resources), to support in building enhancements and finding permanent solutions to maintain a stable and efficient application.

Manage and maintain the configuration of live ERP modules in the areas of Oracle Purchasing, Inventory, Contacts and Asset Management or Oracle Fusion Cloud Procurement and Financials Assets. Ensure that solutions leverage the standard configuration settings and that the functional designs are documented.

Actively participate in testing to validate if the implemented features meet requirements.

Document functional requirements to support application change requests.

Provide AIPS Application Levels 2 and 3 support as needed.

Contribute to the development of new reports and forms to meet the needs of managers and users.

Contribute to the development and implementation of user support and training modules and manuals and support training team in smooth execution of training..

Deliver training to end users in support of use of the application, or upgrades, and enhancements.

Competencies and Expertise

Core Competencies(Competency Framework)

Functional Competencies

Required Expertise

Asset Expertise

Qualifications, Experience and Language skills

• Advanced University Degree in Management, Accounting, Information Technology or related fields.
• A University Degree in Management, Accounting, Information Technology or related fields in combination with two additional years of relevant professional experience may be considered in lieu of the Advanced Degree.
• Internationally recognized or accredited Project Management certification such as PMP or Prince2.
• Internationally recognized or accredited Information Technology Infrastructure Library (ITIL) would be an added asset.
• A minimum of seven years of progressively responsible experience in working with the implementation or post go-live support on Oracle E-Business Suite Release 12 or Oracle Fusion Cloud Applications.
• Minimum 7 years of experience performing business analysis, designing, and implementing solutions.
• Minimum 7 years of experience in maintaining and documenting the configuration of live Oracle ERP modules and its related changes.
• Minimum 7 years of experience in managing ERP (EBS or Oracle Fusion Cloud) projects/enhancements.
• Experience working with and managing contractor resources including offshore resources.
• Experience with Oracle Analytics Cloud or OBIEE would be an asset.
• Experience with ITIL and PRINCE2 is desirable.
• Knowledge in Procurement, Assets and Contacts Master Data domain, with good understanding of the requirements in the international public sector is an asset.
• Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $77326 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 43998, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at\: https\://www.iaea.org/about/employment/professional-staff/conditions

General Information

• The IAEA's paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
• Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person's race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
• The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
• Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\: Integrity, Professionalism and Respect for diversity.
• The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.

Evaluation process

• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
• Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.

Appointment information

• Appointment is subject to a satisfactory medical report.
• Staff members may be assigned to any location.
• Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
• The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.