ICT Senior Analyst (Business Analysis & ICT Project Management)

• Perform business / system analysis through gathering and documenting business, stakeholder, solution and transition requirements, and identify key system needs.
• Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes).
• Document, analyze and, if required, reengineer business processes / workflows 
• Conduct data / information analyses, including information classification as per ISO standards.
• Work closely with stakeholders to understand their requirements and translate them into functional (e.g., technical and security) and non-functional specifications (e.g., performance and availability).
• Create solution and system designs that meet stakeholder requirements, taking into account project constraints and technical feasibility.
• Prepare documentation such as business and system analysis outputs, designs and plans, and specifications for information systems and ICT infrastructure solutions.
• Translate requirements, designs, plans, and specifications into terms of references and other bid documents.
• Support the bidding process, such as conducting technical evaluations.

• Conduct project management tasks, including contract management of the implementation of information systems and ICT infrastructures performed by suppliers.
• Assist with managing data cleansing, transformation, enrichment, and migration initiatives.
• Supervise and contribute to quality assurance activities including system, integration, performance, security and acceptance testing, as well as other related tasks to ensure that the information systems are reliable, secure, and user-friendly.
• Supervise and support change management and user training undertakings.
• Prepare documentation related to contract and implementation control and management.
• Conduct and support the closure of the PMNP’s ICT components, including handover of the solutions to the stakeholders and finalization of documentation and data repositories.

• Update project plans, and draft progress and other ICT-related reports and documentation.
• Complete time-bound deliverables as identified in the PMNP work plans.
• Perform other duties as may be reasonably required and in line with the identified outputs of the PMNP, the incumbent’s scope of services above and other UNOPS activities.

Education:

• Master’s degree in Business Analysis, System Analysis, Information Systems, Computer Science, or related disciplines; OR

• A Bachelor’s degree in the above disciplines and in combination with additional two (2) years of relevant experience may be accepted in lieu of a master’s degree. 

Certification (The below certifications are highly desirable):

• Certification in Business Analysis (e.g., aligned to BABOK principles).

• Project management certification (e.g., PRINCE2).

• Google Workspace certification.

Experience:

• A minimum of two (2) years of progressively responsible professional experience in ICT  business analysis, systems analysis, and needs analysis is required.

• At least two (2) years of experience in preparation, including solution architecture, realization, and deployment of complex information systems is required.

• A minimum of one (1) year of experience in project management is highly beneficial.

• Knowledge of and experience with implementation of health information systems (specifically targeted towards monitoring and evaluation, as well as nutrition information management) is highly desired.

• Experience with ICT infrastructure design and implementation (i.e., networks, servers and storage, workstations, and peripherals) is beneficial.

• Working knowledge of cloud solutions to support deployment of information systems is desired.

• Experience in the usage of computers, office software packages and productivity tools related to the terms of references described herein is required.

• Good working knowledge and skills on the Google Workspace (i.e., Google meet, docs, sheets, slides, calendar, emails, forms, drive) is an added advantage.

Language:

• Fluent in English (read, write and speak) is essential.

• Fluency in Tagalog (speak) would be an advantage.