Digital Asset Management Content Specialist

IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

Organizational Setting

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient, and sustainable agrifood systems, for better production, better nutrition, a better environment and a better life, leaving no one behind.

The Office of Communications (OCC) is responsible for all corporate and internal communication activities of the Organization. It ensures coherence and consistency in FAO’s corporate messaging and communications’ outputs, as well as enables cost-effectiveness in use of communication-related resources across the Organization.

The post is located in the Digital and Multimedia Branch (OCCI) of the Office of Communications (OCC) at FAO headquarters in Rome, Italy.

Reporting Lines

The Content Specialist reports to the Communication Officer (Multimedia), multimedia pillar (photo, video, audio, digital asset management) in the Digital and Multimedia Branch, OCCI.

Technical Focus

Managing audiovisual content, technical support to teams in managing their digital assets, knowledge management, metadata and digital asset organization.

Multimedia content management, curation and dissemination of audiovisual materials through FAO’s Digital Media Hub, FAO’s new digital asset management (DAM) platform, to increase FAO’s visibility, advance its advocacy and mobilize support for its beneficiaries. Contribution to the development and strengthening of FAO’s external and internal communications through capacity-building, training and support for multimedia digital asset content management at all levels of the Organization. Promotes knowledge sharing and best practices in digital assets workflow and management.

Tasks and responsibilities

• Identify high-value audiovisual content for ingestion with high quality metadata into the FAO Digital Media Hub, FAO’s new digital asset management (DAM) platform.
• Support OCC content teams and other FAO parties uploading content to the DAM.
• Train and support field teams in uploading and processing audiovisual content.
• Process, tag and organize new visual assets added to the DAM working closely with the Indexing Assistant.
• Curation of collections of thematic story packages pertinent to key dates/as directed.
• Cataloguing, auditing and archiving, metadata enrichment, user support and day-to-day management of a DAM systemSupport staff to ensure that assets have the relevant copyright and consent.
• Maintain descriptive metadata standards for all digital assets to ensure consistency.

All communication materials will follow FAO clearance processes and comply with FAO standards, including\:

• FAOSTYLE https\://www.fao.org/3/cb8081en/cb8081en.pdf (available in six languages);
• FAO terminology http\://www.fao.org/faoterm ;
• FAO Names Of Countries https\://www.fao.org/nocs/en;
• Story guidelines http\://intranet.fao.org/fileadmin/user_upload/occ/Quick_Guides/UPDATED-Digital-Storytelling-Guide-EN-FINAL.pdf ;
• Story template http\://intranet.fao.org/fileadmin/user_upload/occ/Quick_Guides/FAO-Stories-Template-UPDATED.pdf ;
• UN map standards (available to staff);
• FAO Brand and policy book (available to staff).
• UN map standards (available to staff).

Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• University degree in Library Science, Archiving, Journalism, Public Relations, Communications, Videography, Photography or other relevant field.
• 1 years of relevant experience in archiving, cataloguing and managing multimedia assets.
• Working knowledge (level C) of English and limited knowledge (level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish). For PSA, working knowledge of English.

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Familiarity with IPTC metadata standards.
• Filing audiovisual content using dedicated library (Digital Asset Management) system.
• Experience in Digital Asset/Content Management with some foundational understanding of DAM language and methodology, preferred.
• A good eye for recognizing quality of photography and an ability to quickly understand photo and video guidelines and standards.
• Solid experience with digital technology. Experience with photo and video editing software.

Selection Criteria

• Basic knowledge in video/photo editing.
• Proficiency with audiovisual library systems and metadata standards.
• Experience working with digital asset management systems.
• Experience handling variety of audiovisual file formats.
• Advanced University degree in Library Science, Archiving, Journalism, Public Relations, Communications, Photography or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.
• Direct experience of writing captions, keywording.
• Excellent interpersonal communication skills, ability to work with DAM contributors to improve/complete their content and to strengthen their ability to do so independently over time.
• Experience in devising Database workflow, Data Governance, and Metadata schema.
• Awareness of ethical issues in the context of audiovisual work and ability to deal sensitively with them. Ability to handle assets that contain sensitive and sometimes confidential information.
• Awareness of legal issues in relation to audiovisual material.
• Strong attention to detail, critical thinker, strong work ethic, and positive attitude while routinely exercising sound judgment
• Self-sufficient, accountable and able to work autonomously with minimal supervision, proactively looking for ways to improve workflows and team efficiencies, and deadline oriented.
• Excellent communication skills, both written and verbal, with the ability to explain processes and train colleagues.

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Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

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